Nationwide Payments, a division of EVO Payments International, is an ISO in the unattended space and a leading authorized payment processor for parking in the US. They handle nearly $4 billion in electronic payment transactions annually for over 22,000 merchants and 1,000 parking facilities across the United States. In addition to their core parking business, Nationwide Payments also has a significant presence in the restaurant, healthcare and vending industries. They pride themselves on providing white glove service to their clients.
Nationwide Payments originally partnered with NMI in 2017 to support a small parking systems vendor. The success in this project led Nationwide to introduce NMI to WPS, a leading international parking services company. WPS needed a fully PCI compliant payment platform for the US market that supported magstripe, contactless and EMV for unattended parking pay stations. WPS had also been experiencing issues with reliability and unexpected downtime with their gateway provider at the time. The new payment solution had to offer rock-solid reliability as well as outstanding customer service.
How NMI helped
NMI was able to provide better reliability and technology to Nationwide Payments for their WPS relationship and other clients. NMI’s PCI P2PE 2.0 solution is validated by the PCI Security Standards Council and is a true omni-channel solution on a single platform with a unified reporting system. NMI is committed to high uptime, with 99.99% availability and six interconnected data centers strategically located around the world (compared to just 1 or 2 for many payment gateways). NMI has also allowed Nationwide Payments to quickly adopt the latest payment technologies for WPS. In the fall of 2019, Visa and Mastercard mandated that only EMV NFC would be eligible for contactless payments. With magstripe NFC no longer an option, Nationwide needed a payment platform that could enable contactless for WPS, as well as their other clients.
NMI was ready for EMV Contactless long before it was mandated — and long before most other providers. The gateway already offered NFC EMV using First Data as the processor, and even included P2PE certification when using the Globalcom BV1000 payment terminal.
Prior to working with NMI, Nationwide Payments had just a small piece of the WPS business. Now they have almost 100% of it in the US. The ability to offer magstripe, contactless, EMV and P2PE in a single solution was a selling point that allowed them to garner more accounts with WPS. In just over a year, Nationwide has done over 6,000,000 transactions with WPS despite the downturn in the parking industry due to COVID-19. Also since using NMI, WPS’ gateway reliability issues have been eliminated.
Nationwide has also benefited from time-saving features such as quick, hassle-free merchant and terminal on-boarding. Other gateways required Nationwide to go back to them whenever a card reader had to be changed. NMI provides Nationwide with Terminal IDs and the tools to be able to handle all boarding tasks for their customers themselves. NMI’s great customer support is something Nationwide didn’t expect when partnering with them, but has quickly come to value and rely on.
Nationwide Payments has introduced NMI to other clients, and has also used it to generate new business. For example, NMI’s ability to process payments in the Caribbean helped them win deals with the US/British Virgin Isles. In the future, Nationwide will use NMI to continue powering payments in the parking industry, and to expand their business with tollways, vending, healthcare, more agent banks and affiliate partners such as WPS.
NMI is a leading global full commerce enablement platform, processing more than $150 billion in payments annually. We enable payments for over 2,800 partners and over 250,000 merchants around the world and across the entire commerce ecosystem: online, in-app, mobile, in-store, unattended and whatever’s next. We’re constantly innovating in order to power the next era of payments, building in the latest technology so ISVs, ISOs, Banks and Fintech Innovators can focus on what they do best. NMI has offices in the US and UK and serves global customers.
Enhancing efficiency and customer experience
Introduction Small World Money Transfer offers customers a secure, fast, and economical way to send and receive money ar...Learn More
Dripdrop makes it rain with innovative umbrella rental kiosks
Introduction Dripdrop is a Denmark-based ISV/VAR specializing in the unattended space with an innovative business model:...Learn More
Wind River Financial wins new business and delivers seamless onboarding
Introduction Wind River Financial is an ISO and payment processing company based in Madison, Wisconsin. The company offe...Learn More
Enhancing Product & Enabling Growth
Introduction Fattmerchant is a payment solutions and technology provider for merchants and ISVs and has seen tremendous g...Learn More
Innovative Taxi Kiosks Boost Customer Experience
Introduction Silver Arrow Systems develop and manufacture innovative self-service kiosks that allow customers at airports...Learn More
NMI Payment Gateway Services A-to-Be for Illinois Tollway
Introduction The Illinois Tollway is a state agency set up to construct, operate and maintain a network of 292 miles of t...Learn More
NMI supports new toll card payment for Ireland's N6
Introduction The N6 is a motorway toll road in Ireland that links Galway in the west to Dublin on the east coast, a dista...Learn More
NMI partners with Instant Systems to power unattended retail innovation
Introduction Instant Systems is an ISV known for innovating in the unattended retail space. They got their start building...Learn More