Retailers, restaurateurs and other merchants have made significant changes to adapt to health and safety requirements, evolving consumer preferences, and competitive new channels in 2020. Because your users' businesses are changing, the total solutions you provide must adapt as well.

Factor in these six payment trends, driven or accelerated by the pandemic, into your business and growth plans for 2021.

1. Payments must support omnichannel experiences

      The number of e-commerce transactions rose sharply in 2020. In the first six months of the year, U.S. merchants report that consumers spent $347.26 billion online, up 30.1 percent from the same time in 2019. However, that's not the entire story. Once shoppers made their online purchases, they may have opted to buy online pickup in store (BOPIS), take advantage of curbside pickup, return items to a store that they purchased online, and earn loyalty points with their purchases that they'd later redeem on any channel.

      The ideal solution gives merchants payments visibility and management from a centralized platform, making shopping, pickup, and return experiences as frictionless and customer-friendly as possible.

      2. Consumers embrace contactless payments

          U.S. contactless payment adoption has lagged behind the rest of the world, but now that consumers are more conscious about the health risks of touching shared devices – such as PIN pads – retailers need to rethink checkout experiences. Near-field communication (NFC) technology enables contactless transactions using mobile wallets or contactless cards. However, merchants are looking beyond those solutions to implement touchless experiences more quickly and offer them to customers who don't have contactless cards or mobile wallets.

          QR code payment is a promising option. In these transactions, consumers scan a printed QR code with their smartphones' cameras. The code directs them to a payment page, similar to an e-commerce checkout page, to complete the transaction.

          Kyle Pexton, President and CFO of NMI, predicts, "Contactless payments will extend into commercial off-the-shelf offerings, whereby payments will be accepted by anyone in a ubiquitous fashion, limited only to the device you carry in your pocket."

          3. More shoppers use self-checkout

            A Forrester study in 2018 found that 70 percent of shoppers have abandoned shopping trips and long lines were the most common reason. The survey also revealed the 65 percent of shoppers would use self-checkout to avoid a long wait in line. And that was before the pandemic. Consumers are even more reluctant now to stand in line for long periods, forced to be in proximity to others.

            In addition to point of sale (POS) solutions designed for face-to-face in-store transactions, also ensure you offer retailers self-checkout solutions integrated with a full-featured payments platform for easy-to-use, secure, unattended transactions.

            4. Biometric payments

              Consumers are growing more familiar – and comfortable – with authenticating payment biometrically. Many use their fingerprint to authorize payment from their smartphones. Expect payment trends in 2021 to include more biometric payment adoption. For example, Amazon is testing its Amazon One platform, which enables consumers to pay by scanning the palms of their hands. This technology may also be used for loyalty program authentication or to replace ticketing to enter a stadium.

              Form partnerships that will enable your users to leverage biometric payment and identification to create their customers' best possible experiences.

              5. Payment devices do more than accept payments

                Payment devices are at the hub of in-store activity. Look for them to begin to drive more than payment experiences. Merchants will begin to increase the ROI from payment devices by using them to capture customer data and feedback on the service they've received.

                Your partnership with the right payments company can expand payment devices' functionality and the value they provide your users.

                6. The banking evolution continues

                  Pexton also points out, "We are on the cusp of significant changes in the banking industry as they will shift mainstream in 2021. This includes open banking, a continued increase in digital-only banks and traditional banks shifting their business models to stay relevant in our ever-changing world."

                  The types of payments your users now accept for both card-present and card-not-present transactions may change to keep ahead of this payment trend.

                  Payment Trends Are Everyone's Trends

                  ISOs and software developers must remember, especially when vetting potential partners, that payment companies must be technology companies first. All other aspects of a merchant's IT environment, and subsequently, their efficiency and ability to provide optimized customer experiences revolve around payments.

                  Vendors leading the way in payment trends, such as contactless payments, omnichannel solutions, unattended payments, and biometrics, will be most successful in meeting merchants' needs during this era of rapid change and adaptation. Choose those payments companies as your partners to help you build the strongest, long-lasting relationships with your users.

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                  NMI will be at the Ticketing & Payments Innovation Online Summit 2021 from the 30 - 31 March. This online event will exami...

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                  Events

                  Leaders in Payments D&I Summit 2021

                  Our Chief People Officer, Kim Norwesh will be taking part in the Leaders in Payments D&I Summit on April 14th from 12pm - ...

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                  NMI Insights

                  What’s Driving the Ghost Kitchen Trend?

                  The concept checks the boxes for doing business in a pandemic, but it takes the right technology to make it work. Success...

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                  NMI Insights

                  Parking Pay Stations and Payment Apps: Commuters Demand Choice

                  New technology and omnichannel payments enable parking facilities to make payments frictionless. Parking facilities face ...

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                  NMI Insights

                  How Banks Can Defend Their Place in the Payments Value Chain

                  Banks can actively compete with large banks and fintechs that have been encroaching on their business. Banks and credit u...

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                  NMI Insights

                  Checklist for Choosing A Payment Gateway

                  Use this 10-point list to help find a payment gateway partner that will provide the most significant benefits to your cust...

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                  NMI Insights

                  2021 Payment Trends Every Developer and ISO Should Know

                  The rate of change in the payments space has increased over the past decade – and the coronavirus pandemic has accelerated...

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                  NMI in the News

                  2021 POS Software Trends Report: Accelerating Innovation

                  Hospitality Technology released their 2021 POS Software Trends Report, highlighting restaurant operators’ top priorities f...

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                  NMI in the News

                  Contactless is no passing fad. It’s the future of payments

                  Kyle Pexton, NMI President and CFO, was recently published in Forbes talking about the staying power of contactless paymen...

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                  NMI in the News

                  Are stores going to turn into ghost towns?

                  Learn more in this recent RetailWire article about how consumer preferences are shifting and what safety protocols should ...

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                  NMI in the News

                  The SPENDemic: Holiday Shopping During COVID-19

                  Our SVP of Product, Jennifer Sherman sat down with Payments Journal to discuss the shifting holiday shopping landscape and...

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                  NMI Insights

                  7 Payment Processing Tips for the 2020 Holiday Season

                  Welcome to 2020’s holiday shopping season, a critical time of the year for most merchants. With so much at stake, even mor...

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                  NMI in the News

                  Proper Sanitary Procedures and Touchless Payments Key to Small Business Success in 2020 Holiday Season

                  Small businesses can succeed this holiday season by implementing proper sanitary procedures and touchless payment systems....

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                  NMI Solutions

                  Holiday Shopping 2020: More Sales, Less Contact

                  COVID-19 has ensured that this holiday season, like the rest of 2020, will be unlike any other. Brick and mortar retailers...

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                  NMI in the News

                  Main Street pins hopes on Small Business Saturday sales to help stay afloat

                  Our Chief Strategy Officer, Nick Starai, sat down with CNBC to discuss what small businesses need to focus on and prioriti...

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                  NMI in the News

                  Single-Source Enablement for Partners

                  The Green Sheet recently shined a spotlight on NMI in a company profile that highlighted major benchmarks over the last fi...

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                  NMI in the News

                  Survey: Consumers are taking a cautious approach to Black Friday

                  Retailers that don’t offer contactless payments risk losing sales this holiday season. Learn more about how retailers need...

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                  NMI Insights

                  Black Friday won’t matter as much for retailers this year. Here’s why.

                  The COVID-19 pandemic, which upended retail this spring, has already left its mark on the holiday shopping season. Our 202...

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                  NMI in the News

                  Shoppers will avoid retailers without contactless payments this holiday season

                  Even though the end of the pandemic is difficult to predict, consumers are still planning their holiday shopping – but the...

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                  NMI in the News

                  Vijay Sondhi on his journey to become CEO of NMI & the future of payments

                  During Episode #5 of the Leaders in Payments podcast, hosted by Greg Myers, NMI CEO Vijay Sondhi discussed his journey to ...

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                  NMI in the News

                  2020 holiday shopping season off the healthy start

                  How are retailers and merchants preparing for Black Friday and the holiday shopping season? Our 2020 Holiday Spending Insi...

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                  NMI in the News

                  ISOs need to find a new level of agility

                  It’s more important than ever that ISOs and software developers enable merchants to offer omnichannel payments and ensure ...

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                  Insights

                  2020 Holiday Spending Insights Report: Shoppers are looking for convenience and protection from COVID-19

                  While the future of the pandemic is difficult to forecast, consumers aren’t letting uncertainty rain on their holiday shop...

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                  NMI in the News

                  NMI named top financial security solution provider of 2020

                  NMI is pleased to be recognized as a top financial security solution provider by CFO Tech Outlook and to have our Presiden...

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                  NMI in the News

                  Simplified EMV and contactless integrations

                  COVID-19 has accelerated the need for providing sanitary, safe and convenient payment methods for consumers. As storefront...

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                  Insights

                  Webinar Recap: 2021 Product Roadmap

                  In our recent webinar Jennifer Sherman, NMI’s SVP of Product gave a look into what's coming next for NMI and how we're emp...

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                  NMI in the News

                  The payment evolution: New technologies to capture revenue

                  Consumers’ need for convenience has rapidly accelerated amid the COVID-19 pandemic, especially when it comes to how they p...

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                  NMI Insights

                  Are you and your merchants protected from phishing attacks?

                  If you didn’t know, October is Cybersecurity Awareness Month in the US. This year’s theme is “Do Your Part. #BeCyberSmart....

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                  Product

                  Q3 2020 Platform Updates and Enhancements

                  As always, we've been hard at work updating and enhancing our Payments Enablement Platform. During the past quarter, we re...

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                  NMI in the News

                  7 ways retailers, banks and fintechs are innovating amid the coronavirus pandemic

                  Amid the disruption of the coronavirus pandemic, many companies are taking a chance on innovative new technologies to keep...

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                  Insights

                  Webinar recap: Strengthening commerce solutions with contactless payments

                  In our recent webinar Nick Starai, NMI’s Chief Strategy Officer, discussed contactless payment trends, ways to quickly and...

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                  Insights

                  Unattended kiosks: Self-service reaches new levels

                  Unattended kiosks aren't a new concept, but a variety of factors are driving adoption and changing the way some businesses...

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                  NMI in the News

                  The resurgence of QR codes

                  One way the pandemic has changed how customers shop is through the increased adoption of QR code technology in the consume...

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                  NMI in the News

                  The Sudden Ascent of QR Codes

                  QR-code transactions have ridden a rising wave sparked by consumers’ fears of touching surfaces like terminals and keypads...

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                  NMI in the News

                  Retailers are doing more with QR codes amid the coronavirus pandemic

                  The humble QR code had been on the rise as a payment method for many years, but the pandemic expanded its use in the U.S. ...

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                  Insights

                  Steps to take to ensure the highest level of contactless card transaction security

                  Since the pandemic began, consumers have gravitated toward doing business in the most socially distanced, touch-free ways....

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                  NMI Insights

                  QR Codes in Retail Create a Simple Option for Contactless Payments

                  QR code technology has been around for years, but it looks like it's time, due to the current demand for touchless solutio...

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                  NMI in the News

                  Tech’s Role in the Future of Restaurants

                  Restaurants have been drastically and, in some cases, permanently changed in recent months, and it’s likely that dining es...

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                  Insights

                  Tap to Mobile: A payment revolution for SMBs and micro-merchants

                  For most merchants, payment terminals have become ubiquitous necessary parts of their technology investments and the cost ...

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                  NMI Solutions

                  COVID-19 Becomes US Contactless Payments Catalyst

                  COVID-19 has consumers and merchants rethinking the way shopping and payments are done. Paying with potentially tainted ca...

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                  NMI in the News

                  Invest Bristol and Bath Company Spotlight

                  Invest Bristol and Bath sat down with NMI’s CISO, Jeremy Gumbley to talk all about our company’s roots in West of England,...

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                  NMI in the News

                  Big platforms like Instagram are increasingly using QR codes

                  QR code adoption has skyrocketed as a result of COVID-19, and more and more industry leaders are beginning to use them. In...

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                  White Papers

                  Payment integration checklist: 5 traits to look for in your payment partner

                  The right payment gateway partner can mean the difference between success and failure in today’s shifting climate. This is...

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                  NMI Insights

                  Innovative payment technologies that commuters will love

                  Social distancing has consumers making payments from their cars -- and wary of cash and using PIN pads. Here’s how you can...

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                  NMI in the News

                  Green Sheet Q&A with Jennifer Sherman

                  QR codes started gaining popularity in the restaurant industry and now are making their way into other industries such as ...

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                  NMI Insights

                  Offer Kiosks to Enhance Your Clients' Omnichannel Businesses

                  Kiosks bring a part of the digital shopping experiences in-store as well as providing a sanitary, socially distanced way t...

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                  Insights

                  Reasons to follow Starbucks' lead on mobile payment acceptance and pickup-only

                  A mobile ordering and payment app and pickup-only locations not only streamlines customer experiences, but it also meets t...

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                  NMI in the News

                  All of a sudden, QR codes are everywhere

                  QR codes are infiltrating the restaurant industry, offering an easy touchless ordering option amid the coronavirus. Our SV...

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                  Insights

                  The advantages of restaurant online ordering and delivery over third-party platforms

                  Restaurants that quickly signed with third-party ordering and delivery platforms may be rethinking their decisions now. Gi...

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                  NMI Insights

                  FIRESIDE CHAT: Fueling the recovery of COVID

                  Today’s chat is hosted by Grace Waller, NMI’s Marketing Project Manager who sat down with Jen Sherman, NMI’s SVP of Produc...

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                  NMI in the News

                  How ISOs were forced to adapt early on in coronavirus pandemic

                  Amid the COVID-19 outbreak, ISOs leveraged payment partnerships to address the evolving needs of merchants, such as enabli...

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                  NMI Insights

                  COVID-19 continues to evolve the customer experience

                  It's safe to say that the world will never be the same after COVID-19. Nearly every aspect of our lives has changed and, i...

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                  NMI in the News

                  More distinction between banks and non-banks is on the horizon

                  The recent news regarding German payments giant, Wirecard and the discovery of a large amount of missing money from their ...

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                  Insights

                  Will card-not-present transactions continue to dominate post-coronavirus?

                  Macro consumer behavior trends aren’t static. They evolve and change. Concerns related to the economy, news and media infl...

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                  NMI in the News

                  As retail reopens, voice tech takes center stage

                  The COVID-19 pandemic has created an opportunity for a new touchless world, bolstered by voice technology. NMI’s head of p...

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                  NMI in the News

                  Cooking up a comeback

                  The National Restaurant Association predicts the casualty rate for restaurants will be about 20% as a result of the corona...

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                  NMI Insights

                  COVID-19 opens door for software innovation

                  After months in the dark, restaurant dining rooms are beginning to reopen. Government-mandated shutdowns due to the COVID-...

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                  NMI in the News

                  Starbucks’ coronavirus plan demonstrates the future of fast food

                  In a recent PaymentsSource article, Vijay Sondhi, NMI’s CEO discusses how Starbucks’ new pickup store concepts will set th...

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                  NMI in the News

                  The rise and rise of the unattended kiosk

                  Pete Alcock, NMI’s Head of Product Marketing, recently wrote an article for Kiosk Solutions Magazine covering the behavior...

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                  NMI in the News

                  Business has changed. Use the opportunity to innovate your payments experience

                  In a recent article published in Payments Journal, Nick Starai, NMI’s Chief Strategy Officer, shares the importance of SMB...

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                  NMI in the News

                  The rise of contactless payments in a coronavirus world

                  Nick Starai, NMI’s Chief Strategy Officer, recently wrote a guest post for Transaction Trends covering why consumers are t...

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                  Insights

                  Restaurant software needs new functionality in a coronavirus world

                  There aren’t many markets that have been untouched by the coronavirus pandemic. One of the hardest hit has been the restau...

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                  NMI Insights

                  Fireside Chat: The importance of platform reliability & security in a pandemic

                  As the COVID-19 pandemic continues on, the importance of having a reliable and secure technology partner is crucial to the...

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                  NMI Insights

                  COVID-19 Pushes Merchants Online: Are Your Customers Ready?

                  For years now, brick-and-mortar retailers have battled against online competitors like Amazon. The consensus advice to mer...

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                  NMI in the News

                  Payments companies step up to help amid COVID-19 crisis

                  Nick Starai, NMI’s Chief Strategy Officer, was featured in a recent article in the Green Sheet covering how payment compan...

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                  NMI Insights

                  Is your payment gateway an asset or liability during tough times?

                  The COVID-19 pandemic has probably changed our world forever and has tested us in ways we couldn’t possibly imagine. Nearl...

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                  NMI in the News

                  The benefits of contactless parking payments during the COVID-19 crisis

                  Pete Alcock, NMI’s Head of Product Marketing, was featured in Parking Today discussing how contactless parking payments ar...

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                  NMI Insights

                  Fireside Chat: Maintaining resilience during COVID-19

                  With so much uncertainty surrounding COVID-19, it’s hard to know what’s going to be around the corner. Maintaining resilie...

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                  NMI Insights

                  Contactless Payments Play Significant Role In Curbing Spread of COVID-19

                  With the aggressive spread of COVID-19 across the world, governments have advised citizens to minimize social interactions...

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                  NMI Insights

                  Celebrating What Matters Most — the NMI team!

                  Our mission at NMI is to use our expertise to enable more payments, in more ways and more places. In 2019 we hit new heigh...

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                  NMI in the News

                  The Crisis in Authentication

                  NMI CEO Vijay Sondhi was recently featured in Digital Transactions, along with five other payments professionals, discussi...

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                  NMI in the News

                  IoT Technology Helps Create Seamless Unattended Payments

                  Internet of Things (IoT) technology can transform processes to make them more efficient and convenient. NMI CEO Vijay Sond...

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                  Insights

                  Will Mobile Payments around the World Shape the US Market?

                  Retail m-commerce sales in the US totaled $207.2 billion in 2018, and contactless payments have grown modestly — the numbe...

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                  NMI Solutions

                  How NMI Helped Fattmerchant Enhance Their Product & Enable Omnichannel Growth

                  Fattmerchant is a payment solutions and technology provider for merchants and ISVs and has seen tremendous growth for the ...

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                  NMI Solutions

                  Become a NextGen ISO and Stay Relevant in an Ever-Changing Industry

                  Read the headlines from your favorite tech publication or blog on any given day and you’ll probably get an instant headach...

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                  NMI in the News

                  Adopting the Pay-Fac Model May Be Easier Than You Think

                  Nick Starai, NMI Chief Strategy Officer, was featured in Transaction Trends discussing what the pay-fac model is, the pros...

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                  Insights

                  A Payment Gateway as a Technology Enabler for ISOs, ISVs, & Payment Facilitators

                  Nick Starai, Chief Strategy Officer of NMI, sat down with George on the Payments on Fire podcast to discuss the role of th...

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                  NMI in the News

                  Tap into Omnichannel Opportunities beyond Retail

                  Nick Starai, NMI Chief Strategy Officer, recently discussed the expanding opportunities of omnichannel in the Green Sheet....

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                  NMI in the News

                  How to Help SMBs Compete and Thrive

                  In the latest issue of Digital Transactions, NMI Chief Strategy Officer Nick Starai talks about the benefits of unified ...

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                  Insights

                  NMI to exhibit at NPA 2019

                  NMI will be exhibiting at the 2019 NPA Convention & Expo taking place at the Loews Sapphire Falls Resort in Orlando, FL ...

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                  Insights

                  Is the Payments Industry Ready for NextGen ISOs?

                  Nick Starai, NMI Chief Strategy Officer, discusses the common characteristics of NextGen ISOs in the latest issue of the...

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                  Insights

                  Tokenization: New Life Given to Old Technology

                  Last month NMI exhibited at RSPA RetailNOW in San Antonio. The ISV and POS dealer-focused event is where retail and rest...

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                  NMI Insights

                  Enable E-Commerce Payments With A Single Line of Code

                  Online merchants face an uphill battle every day. They have to master branding, merchandising, shopper personas, personali...

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                  Insights

                  How Payments Solutions Help Ecommerce Companies Move from Clicks to Bricks

                  Although ecommerce technology can provide many types of customer-pleasing experiences, it hasn’t yet come up with an alt...

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                  NMI in the News

                  Coming soon: Widespread US Contactless Payments Adoption

                  Nick Starai, NMI Chief Strategy Officer, covers how the UK has set the stage for the rise of contactless payments in the...

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                  Insights

                  Shifting to SaaS Payment Solutions

                  For ISVs and ISOs, there are many point of sale (POS) and payments trends having a significant impact on the industry. F...

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                  Insights

                  NMI exhibiting at WSAA 2019

                  NMI will be exhibiting at Western States Acquirers Association (WSAA) September 18-19 at the Omni Rancho Las Palmas Reso...

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                  Insights

                  NMI exhibiting at TCF 2019

                  NMI will be at TCF 2019 taking place in Bristol from the 24-25 September. TCF brings together transport operators, consu...

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                  Insights

                  RetailNOW 2019

                  NMI will be exhibiting at RetailNOW 2019 at booth #132 taking place at the Henry B. Gonzalez Convention Center July 28-3...

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                  Events

                  NMI will be at Money20/20 USA 2019

                  NMI will be at Money20/20 USA taking place October 27-30 at The Venetian in Las Vegas. With over 11,500+ attendees, 2,100+...

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                  Insights

                  NMI to exhibit at MWAA 2019

                  NMI will be exhibiting at the annual MidWest Acquirers Association (MWAA) conference 2019 at the Renaissance Schaumburg ...

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                  NMI in the News

                  Omnichannel: Growing beyond retail

                  In a recent interview with PYMNTS, Jennifer Sherman, SVP Product at NMI, talked about the appealing uses of omnichannel ...

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                  Insights

                  Contactless Payments: The Next Milestone in U.S. Payments

                  Global contactless payment adoption has grown at a fast pace in recent years. Our data shows that 42% of all UK transact...

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                  NMI Insights

                  The Software and Payments Divide is Shrinking

                  It wasn’t all that long ago that software and any payments components were completely separate when it came to the final s...

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                  NMI in the News

                  How Bristol became the U.K.’s leader in contactless payments

                  Bristol was recently revealed to be the contactless capital in the UK. Close to 75% of card transactions in Bristol were c...

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                  NMI Solutions

                  Contactless Payments: What’s Driving Contactless Payment Adoption?

                  Contactless payment adoption is growing around the world, and the stage is set for widespread adoption in the U.S. in th...

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                  Insights

                  Contactless Payments: Why the NYC Transit System Could be the Key to US Contactless Payment Adoption

                  New payment technology may have the potential to make consumer experiences easier and more convenient, but if few people...

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                  Insights

                  Closing In On Contactless Payments’ Tipping Point

                  In an interview with PYMNTS, NMI Chief Strategy Officer Nick Starai, said a number of factors may be leading contactless...

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                  Insights

                  NMI to exhibit at IPMI

                  NMI will be exhibiting at the International Parking & Mobility Institute (IPMI) Expo taking place at the Anaheim Convent...

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                  Insights

                  NMI to exhibit at CNP Expo 2019

                  NMI will be exhibiting at the upcoming CNP Expo 2019 at booth #313. The event will take place at the Marriott Marquis in...

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                  Insights

                  CEO INSIGHTS: Revenge of the Small Business

                  In a podcast with Patti Murphy and James Shepherd from the Green Sheet, NMI CEO Vijay Sondhi sat down to discuss how ...

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                  Insights

                  NMI at Money20/20 Europe

                  NMI will be at Money20/20 Europe in Meeting Cube #MC6, taking place at The RAI in Amsterdam from the 3-5 June 2019. Last...

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                  Insights

                  Will Contactless Payment Cards Make Mobile Wallets a Thing of the Past?

                  Since Google introduced Google Wallet in 2011, Apple launched its first mobile wallet in 2014, and Samsung and Android f...

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                  Insights

                  How Developers Can Offer a Seamless Merchant Experience

                  Developers can simplify payments for merchants on their own When it comes to building credit card processing into your so...

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                  Insights

                  Meet NMI at RBTE 2019

                  NMI will be exhibiting at Retail Business Tech Expo (RBTE) taking place at the Olympia in London from the 1-2 May on Stand...

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                  Insights

                  How Contactless Payments Work – and Work Securely

                  U.S. consumers are about to have a new way to pay. Chase, the U.S.’ largest credit card issuer, announced that by the en...

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                  Insights

                  NMI to exhibit at PF World 2019

                  NMI will be exhibiting at booth #8 at the upcoming PF World 2019 event taking place at the Hyatt Regency Hotel in Santa ...

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                  Insights

                  Meet NMI at Parkex 2019

                  We’ll be exhibiting at the annual Parkex Exhibition in Birmingham from 2-4 April on Stand #P216. Parkex is one of Euro...

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                  NMI in the News

                  Omnichannel: The revenge of the brick-and-mortar store

                  In an interview with PYMNTS, NMI CEO Vijay Sondhi, discusses Omnichannel and how reality has yet to catch up to its prom...

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                  Insights

                  Meet NMI at PIE 2019

                  We’ll be exhibiting at the annual Parking Industry Exhibition (PIE) in Rosemont from the 12-13 March on Booth #814. PIE ...

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                  NMI in the News

                  CEO INSIGHTS: How IoT Payments Make The Old (Transaction) New Again

                   In a podcast with Karen Webster of PYMNTS.com, NMI CEO Vijay Sondhi delved into the ways that IoT is bringing every...

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                  Insights

                  How Payments Can Help Reach Omnichannel Retail Nirvana

                  Years ago, when retailers first envisioned what ideal omnichannel retail would look like, they pictured seamless shoppin...

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                  Insights

                  NMI exhibiting at Transport Ticketing Global 2019

                  What: Transport Ticketing Global is the annual get together for the entire public transport community involved in transp...

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                  Insights

                  NMI at NEAA 2019

                  What: NEAA provides an educational forum that covers the most current industry issues, trends, topics and access for att...

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                  Insights

                  NMI at TrusTech 2018

                  We’ll be at TrusTech 2018 in Cannes from the 27-29 November on Booth #RIV J054. TrusTech encompasses all the secure tech...

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                  Insights

                  The future of payment: how tokenization is paving the way for a secure future

                  For years the payments industry has been hard at work developing and enhancing technologies and methodologies to protect s...

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                  Insights

                  Payment innovations create value for retailers across multiple touch points

                  Online commerce will grow at more than six times the rate of in-store sales through 2022, according to research, reaching ...

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                  Events

                  NMI at Money20/20 USA

                  Come check out the new NMI at booth #1837 at Money 20/20 October 21-24 in Las Vegas! We are anticipating another exciting ...

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                  Insights

                  Here’s Why You Should Demand Remote Key Injection From Your Payment Gateway

                  Very seldom do we speak with software developers who want to spend their valuable time or their staff’s time on payment in...

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                  Insights

                  Counter Solutions, Creditcall, Diebold Nixdorf and Sodexo partner to create micro-market ePOS solution for GlaxoSmithKline plc

                  When it comes to building a successful software development practice, leading ISVs (independent software vendor) not only...

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                  Insights

                  All P2PE Solutions Are Not Created Equally

                  Security-minded ISVs, ISOs, and merchants know that P2PE is one of the most critical pieces to the puzzle of protecting an...

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                  Insights

                  Payments Insights: Latest US EMV Migration numbers

                  U.S. EMV Numbers Show Improvement, But Highlight Lagging ISVs and Merchants. Consumers today expect their shopping experie...

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                  NMI Insights

                  Taking a Placement Year at NMI

                  Meet Dan! Dan, a student from UWE, undertook a placement year at NMI as a Software Developer. Why did you choose to d...

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                  Insights

                  Will 2018 be the year of contactless payments in the US?

                  In the UK, card payments have overtaken cash payments and now account for more than 50 percent of all retail purchases, of...

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                  Insights

                  CTO Insights: Can PIN-on-COTS Take EMV The Final Mile In The US?

                  Earlier this month, the PCI Security Standards Council released a new security standard that allows for PIN entry on comme...

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                  NMI Insights

                  The Ultimate White Label Payment Gateway Introduction for Merchant Acquirers

                  The Average Payment Gateway What Payment Gateways do Payment gateways play an essential role in the processing of a cred...

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                  Insights

                  4 Reasons To Love Working at the Creditcall WeWork Office

                  With our New York office quickly expanding we wanted to share some experiences of working for Creditcall in the Big Apple....

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                  Insights

                  CTO Insights: PIN-on-Glass is coming

                  Imagine taking a regular mobile phone and turning it into a payment device with a simple app download. That’s the utopian ...

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                  Insights

                  Transit Insights: Studies highlight transportation desire for modern payment methods

                  Over the past couple months, we’ve written about the contactless payment revolution taking place in the mass transit secto...

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                  Insights

                  Transit Insights: Is Transit ready for the contactless payments revolution?

                  Translink explains how it will bring cutting edge fare collection to public transport in Northern Ireland. By Creditcall T...

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                  Insights

                  10 Top Tips to Studying in Bristol

                  Being born and bred in Bristol (though we’re now known worldwide), all of us at Creditcall HQ wanted to welcome new and re...

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                  Insights

                  Mass Transit Is Ready For Credit & Debit Payments. Are ISVs?

                  Today, travelers using the tube and mass transit in the London area have the ability to pay for their fares using their ow...

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                  Insights

                  CEO Insights: SME Retailers Being Neglected When It Comes To Next-Gen Payment

                  In today’s world of retail dominated by the Amazon’s of the world, SMEs need to leverage every resource they can to survi...

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                  Insights

                  CEO Insights: Creditcall Named To “1000 Companies to Inspire Britain” List

                  At Creditcall, we have a lot to celebrate this month. We were recently named to the “1000 Companies to Inspire Britain” l...

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                  Insights

                  CEO Insights: It’s Time To Address The Payments Needs Of European SMEs

                  In past blogs we’ve discussed the many challenges facing software developers when it comes to keeping up with payments se...

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                  Insights

                  CEO Insights: Contactless Payments On The Rise Globally

                  The headline says it all. Reports from a variety of sources indicate that contactless payments have risen greatly over the...

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                  Insights

                  CEO Insights: What’s Your Omni-channel Strategy?

                  As consumers, we’re all aware of the changes that have taken place in the retail world when it comes to our everyday shop...

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                  Insights

                  CEO Insights: The Struggles Of An ISV In A Payments World

                  Software developers with solutions that intersect with the world of payment processing know that business can be fun, e...

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                  Insights

                  CEO Insights: EMV in US still has a long way to go

                  The latest EMVCo numbers were published just before the New Year. While the latest numbers only reflect transactions up t...

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                  Insights

                  CEO Insights: Will 2017 bring us the ultimate payment method?

                  In my previous post, we discussed the confusion created by the various payment-related products, apps, and services that h...

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                  Insights

                  CEO Insights: Payment methods, will we ever settle on a standard?

                  I was recently at a restaurant just outside of London with my wife and when we got to the usual payment experience, we sa...

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                  Insights

                  CEO Insights: New payment methods accelerate EMV

                  Over the past few weeks, we’ve been discussing EMV adoption within the United States. Specifically, what’s driving adopt...

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                  Insights

                  CEO Insights: It’s time to address slow EMV transactions

                  One of the most common complaints we hear about EMV is the lengthy transaction times compared with standard swipes. While ...

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                  NMI Insights

                  CEO Insights: Are chargebacks helping or hurting EMV adoption?

                  Last week we discussed the current state of EMV adoption in the United States. Today, more than a year past the original O...

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                  Insights

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