• Industry insights 4 minutes

    Reasons to Follow Starbuck’s Lead on Mobile Payment Acceptance and Pickup-Only

    A mobile ordering and payment app and pickup-only locations not only streamlines customer experiences, but it also meets their demands for socially distanced engagements. When the pandemic forced restaurants, coffee shops and cafes to close, they ...

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  • Industry insights 0 minutes

    All of a sudden, QR codes are everywhere

    QR codes are infiltrating the restaurant industry, offering an easy touchless ordering option amid the coronavirus. Our VP of product Jennifer Sherman sat down with Restaurant Business to discuss the role QR codes are playing in payments and the ov...

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  • Press releases Industry insights 4 minutes

    The Advantages of Restaurant Online Ordering and Delivery over Third-Party Platforms

    Restaurants that quickly signed with third-party ordering and delivery platforms may be rethinking their decisions now. Give them a more cost-effective, competitive way to operate. In late 2019, the future looked bright for the restaurant industry...

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  • Industry insights 4 minutes

    COVID-19 continues to evolve the customer experience

    It's safe to say that the world will never be the same after COVID-19. Nearly every aspect of our lives has changed and, in many cases, it's difficult to imagine some things returning to the old version of normal. This is particularly true in the w...

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  • Industry insights 0 minutes

    How ISOs were forced to adapt early on in coronavirus pandemic

    Amid the COVID-19 outbreak, ISOs leveraged payment partnerships to address the evolving needs of merchants, such as enabling ecommerce and contactless payments. NMI’s Chief Strategy Officer, Nick Starai sat down with Payments Source to discuss how co...

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  • Industry insights 4 minutes

    Will card-not-present transactions continue to dominate post-coronavirus?

    Macro consumer behavior trends aren’t static. They evolve and change. Concerns related to the economy, news and media influence, and technology that enables shopping on different channels all play a role in shaping what consumers buy and whether they...

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  • Industry insights 0 minutes

    As retail reopens, voice tech takes center stage

    The COVID-19 pandemic has created an opportunity for a new touchless world, bolstered by voice technology. NMI’s head of product marketing, Pete Alcock discusses how kiosk and contactless payments provide a safe and speedy shopping experience as cons...

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  • Industry insights 0 minutes

    Cooking up a comeback

    The National Restaurant Association predicts the casualty rate for restaurants will be about 20% as a result of the coronavirus pandemic. With consumers cutting down on cash usage, there is an opportunity for the restaurant industry to grow card volu...

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  • Industry insights 4 minutes

    COVID-19 opens door for software innovation

    After months in the dark, restaurant dining rooms are beginning to reopen. Government-mandated shutdowns due to the COVID-19 coronavirus pandemic explicitly included restaurant dining rooms. The highly contagious virus took advantage of spreading thr...

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