Customer
Token Vault

NMI has been a leader in providing tokenization to our customers for decades. We do it for all the security and customer experience benefits above. But we’re also focused on saving businesses money. And when tokenization leads to lower interchange rates (as it often does), we proudly pass those savings along to our partners and their merchants.

Card declines lead to abandoned carts and poor customer experiences. Declined recurring payments can lead to lost revenue, with customers deprived of desired services and providers losing valuable recurring income.

Network tokens address a key cause of card declines: changes in the underlying card number. When network tokenization is employed, card networks automatically update NMI (your network token manager) and tell us to update our token to reflect the new PAN on the card. Nothing is required on the merchant’s end, and they can continue to charge as if no change has taken place.

Primary account numbers (PANs) are found on the face of every credit card. They’re widely accepted by businesses, and they make online transactions easy. But, they also enable fraud.

Tokenization replaces those PANs with a secure string of numbers that can only be used by the merchant who collected the card information, thereby enabling secure storage and payments.

Network tokens take that security and convenience one step further, placing the token creation at the card network level. They convert users’ PANs into network tokens and keep them current, even if the PAN on the underlying card changes.

Our NMI Customer Vault gateway extension securely encrypts and stores customer payment information for future use. Merchants benefit from PCI compliance and easy repeat transactions. The token is generated and stored by NMI.

Meanwhile, our NMI Customer Token Vault similarly encrypts and stores customer payment information. But, the token is generated by the payment network. When tokenization happens at the network level, tokens can be securely updated when the customer’s payment information changes (as in the case of lost or expired cards).