Trends Affecting Payment Providers: How Embedded Payments Are Reshaping the Industry

In this episode of the NMI Payment Playbook Podcast, host Greg Myers sat down with Peter Galvin, Chief Marketing Officer at NMI, and Austin Talley, CEO and founder of Everyware, to kick off a three-part series on trends affecting payment providers. The focus of this episode was on embedded payments, a significant trend that's reshaping how businesses handle transactions.

Austin Talley, with over 20 years of experience as a software engineer, discussed his journey from the programming world to founding Everyware, a company that combines communication and payments. Everyware offers a solution that integrates seamlessly with businesses of all sizes, allowing for innovations like pay-by-text, which speeds up payments and reduces the risk of chargebacks.

Peter Galvin, who has extensive experience in SaaS software and security, shared insights into the value of embedded payments from various perspectives. For partners and merchants, embedded payments simplify the payment process, leading to more efficient operations, better customer experiences and increased brand loyalty. For consumers, embedded payments offer a seamless, secure and convenient transaction experience, often without the need for physical cards.

The discussion also touched on the growing importance of technologies like digital wallets, contactless payments, and the move towards treating digital transactions as card-present transactions, which could lead to reduced interchange fees for merchants. Both Peter and Austin highlighted how these trends are not just reshaping the payment landscape but also setting the stage for future innovations in the industry.