Jaron Ruckman

Jaron Ruckman

Product Manager

Jaron is the Product Manager for NMI's merchant relationship management CRM: Merchant Central. He focuses on further integrating Merchant Central with NMI's gateway and automated underwriting solutions. User experience is key in these areas, and he relies on his years of working directly with clients to understand their needs and how NMI MRM can address them.

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Articles by Jaron Ruckman:

The Payments CRM That Powers Smarter Merchant Management The Payments CRM That Powers Smarter Merchant Management By Jaron Ruckman Customer relationship management (CRM) systems built for the payments industry are transforming how payment professionals like independent sales organizations (ISOs) manage and grow their merchant portfolios.  The payments industry is complex, and without the right tools, it can also be extremel... Read More
Why Your Residuals Management Should Be Automated Why Your Residuals Management Should Be Automated By Jaron Ruckman Residuals — the income on the processing fees earned by payment resellers — make the payments world go round, and managing them is a critical task for independent sales organizations (ISOs), payment facilitators (PayFacs) and other industry professionals. Traditionally, calculating and managing r... Read More
Navigating merchant onboarding Navigating the Merchant Onboarding Process By Jaron Ruckman Merchant onboarding is the series of steps a service provider takes to set up a new account with payment processing through an acquiring bank. It involves collecting a seller’s information in a merchant processing application (MPA) and passing those details to the approving authority for approval... Read More