Manage the Full Merchant Lifecycle: Smarter, Faster, and with Less Risk
Modernize and streamline your merchant services

Manage the Full

Merchant Lifecycle:

Smarter, Faster,

and with Less Risk

Onboard faster. Underwrite smarter. Manage everything in one place. NMI’s Merchant Relationship Management (MRM) suite helps ISOs, banks and payment providers take control of the entire merchant lifecycle through one powerful platform that’s purpose-built for the payments industry. Find out how MRM can transform and grow your merchant portfolio.

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Why Choose NMI?

NMI Merchant Relationship Management

Accelerate merchant onboarding with instant, streamlined workflows that reduce friction

Automate underwriting, monitoring and compliance with ScanX and MonitorX for smarter, faster risk decisions

Optimize portfolio management using Merchant Central for advanced CRM, reporting, residuals tracking and white-label experience

Cut costs and increase efficiency by eliminating
 manual processes and siloed tools

Strengthen merchant satisfaction and retention
through better experiences at every stage – driving
 long-term growth across your portfolio

Let’s talk about simplifying your merchant management

Book a Meeting

Want to Learn More?

Person uses phone to make a recurring payment Better SaaS Payments with Recurring Apple Pay and Google Pay Subscriptions Insights Recurring payments are woven into our everyday life. Streaming platforms renew in the background. Fitness apps bill each month. Cloud software keeps teams running. Utility providers, meal kits, accounting platforms, parking apps, even gaming subscriptions all rely on recurring billing that works ... Read More
Offering Your Merchants Better Ways To Process HSA and FSA Transactions Offering Your Merchants Better Ways To Process HSA and FSA Transactions Insights Health savings accounts (HSAs) are special tax-advantaged savings accounts that allow U.S. taxpayers to pay for eligible health expenses with pre-tax dollars. And with the costs of daily life increasing, it’s no surprise that consumer adoption of HSAs is also on the rise. According to Morningstar... Read More
A decorator smiles as he hands over his ipad to allow the customer to pay. She smiles back. For SaaS Companies, Payments are Now a Strategic Imperative Insights For years, payments was a capability that SaaS companies didn’t give much thought to. It was a nice-to-have feature that was bolted-on and integrated a bit roughly – just a box to check. Today, that mindset is outdated. Embedded payments have become a core part of how SaaS platforms compete, grow... Read More
Millennial parents look at a jumper in a store. The man has a young child in his arms Millennial Parents Demand Frictionless Checkouts Insights Millennials are entering their peak earning and spending years — and as more Millennials begin to start families, their influence as consumers continues to grow. To help your merchants meet their expectations, it’s crucial to understand how this demographic prefers to shop and pay. That’s why we ... Read More
Improving Small Business Access to Capital With Embedded Lending Improving Small Business Access to Capital With Embedded Lending Insights Your small merchants are facing uncertain times. Between inflation, tariffs, supply chain disruptions and labor shortages, it’s no surprise that the Small Business Optimism Index recently recorded one of its lowest readings in more than 50 years. On top of these pressures, many small merchants ar... Read More
Man sits at computer with smile on his face knowing how to use his CRM in a banking environment. Why Payments CRMs are Key to Banks Competing with Fintechs and Big Platforms Insights Banking is a competitive industry. For smaller banks to keep up with national giants, they need to do two things: First, offer customers services that are wider in scope and higher quality than the competition. And second, open up new sources of non-deposit and non-interest revenue to diversify r... Read More
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