Today’s guest is Nick Starai, the Chief Strategy Officer at NMI.
Nick discusses the concept of omni-channel in payments, highlighting the convergence of card-present and card-not-present transactions. He emphasizes the importance of engaging customers wherever they are and the use of QR codes to enable in-store retail transactions to become card-not-present transactions. Nick also notes the need for traditional banks to become tech-enabled to better compete with disruptors in the industry. Finally, he discusses the transportation industry’s need to retool and upgrade their systems, particularly with the Open Payment Initiative for transit.