Building a Better Merchant Experience with Business Capital and Merchant Portal

Give Merchants Faster Access to Capital and a Better Way to Manage Their Business

Merchants want clear insights, simple tools and access to funding when it matters most. During this on-demand webinar, we’ll show you how NMI’s Business Capital offering and our enhanced Merchant Portal deliver exactly that — helping you support merchant growth while strengthening long-term relationships.

What You Will Learn

• NMI Business Capital: Fuel Merchant Growth - Get an inside look at our Business Capital offering through Merchant Central (formerly IRIS CRM) and how it gives merchants faster access to funding — while opening new opportunities for you to add value and stay competitive. 

• Merchant Portal: Built for Clarity and Control - Explore our enhanced Merchant Portal designed to give merchants better visibility into their business, easier day-to-day management and a more intuitive experience.

Transcript

Hello, everyone.

My name is Jen McDonald. I am a customer success manager here at NMI Merchant Central. First off, thank you so much for joining us today. I know everyone's busy, so really glad taking time that you took the time out of your day to join us.

In today's session, we're going to cover not one, but two impactful new product offerings.

The first being our fully embedded lending program called Business Capital and our second, our new and improved merchant portal.

All right.

So a couple of housekeeping rules before we get started. This webinar is being recorded and will be made available to you early next week. If you have any questions on the topics that we covered today, feel free to drop them into the chat. We will be reserving some time at the end. Oh, sorry, we're going to be reserving some time at two different places to answer your questions.

And yeah, without further ado, let's get this kicked off.

The agenda today, we're going to be doing some introductions and then we're going to break the webinar into two different sections. The first section is going to be the business capital demo, and then we're going to pause, open it up for some questions. And then the second part of the webinar will be the merchant demo, and then we'll give you an opportunity to ask questions at that point as well.

By the way, we're gonna be at ETA next week. So if you are any of you guys are joining ETA, feel free to stop by booth eleven oh seven and say hi. We would love to see you. If you want to learn more information on the topics that we covered today or any of the other solutions that we have to offer, we're more than happy to help you and answer your questions.

Okay, so the customer success team, you likely would have saw one or two of these names pop into your inbox or possibly a voicemail.

We have Carmen Toms, who is the director of customer success, myself, Jen McDonald. We have Anne Marie on the team followed by Sibu. So, so happy to serve you. Our goal is to help you get the most value from Merchant Central. So feel free to reach out to any one of us or customersuccessnmi dot com to learn more about all the things that we have to offer or how we can help you drive more value from the solution.

And then finally, last but not least, we have our product expert extraordinaire. If you've been to our webinars in the past, you would have met Jaren before. So we have Jaren here. He's going to take us through the first part of the webinar of Business Capital.

Over to you, Jaren.

Thank you, Jen.

Okay, first up we're talking about Business Capital. Business Capital is our new embedded lending program for merchants. This is a program you can enable from your portal to offer pre approved loans to your merchants based on sales activity, MCC, and other information about their business.

We have built this in partnership with Paraffin after evaluating a number of potential vendors for this. We're very satisfied with the Paraffin offering and the partnership that they have, and what it will allow you as the partner and your merchants to achieve. As you see mentioned there, there is a commission that you will earn on each loan that a merchant accepts through the portal and based on the data that's provided through your portal. And the great part about this, as mentioned there, is there's not a lending risk here.

So that means that the commission is paid out to you when the merchant makes the repayment on those accounts. You will have your commission secured, you are not dependent on future payments occurring. So it's really a of set it and forget it and wait for that commission to come in kind of a program. We've got some more details, we'll get into that as we go along.

Now, why is business capital an important thing to offer? We know that, of course, there's a lot of programs in this space, a lot of offerings. Well, we know that merchants need this type of funding, and we know that it's important for them to be able to get it from a platform in which they already engage, use, and trust. And we want those merchants to succeed with you and be able to keep processing and do further business. And business capital, the actual funding of those loans, helps to foster that, keep the business going, not just in sustaining the business, but ideally in growing it. Now this is a programme that for our offering, we can do funding within one to two days through Paraffin. A lot of merchants will see that, so it's something that they're able to turn around and help their business quickly and not wait several days for funding to occur.

Now, let's talk more about those benefits for merchants. The last thing I just mentioned, that quicker, easier funding, this is something where they're going to be putting in bank account information or validating with Plaid and able to get those funds transferred to their bank account in one to two days.

This is approvals based on underwriting the business around the sales activity that they've done and what's expected. It's not based on credit checks, on the business, or on the person that's doing the application.

And we have a flexible repayment option. So you'll hear the term flex loan here. There will be a future offering for term loans, a fixed payment for a fixed amount of time. But this initial offering is a flex loan.

That means that when Paraffin looks at the business and says, alright, they've done this many sales over this many days in the last six months or more. This is what we expect them to continue doing, those those trends and patterns, and we're going to get a repayment based on those sales. So a certain percentage of their daily sales will then get collected from the merchant after that data gets back to Paraffin. So if they have higher sales over time, they will see more collected.

If they have lower sales, they will see less collected. Much more flexible when it comes to how that business operates.

And the pricing. The flat fee that added to the loan is not an interest or an APR. It is shown as the merchant is accepting the loan and going through the process. They know exactly what they are going to pay in total and approximately how long it will take if those sales trends continue. And they are going to see exactly what that is. So there is no late repayment, there is no even an earlier repayment fee because it is all based on that sales activity.

And the last very important piece, we want to meet those merchants where they are. So they've already engaged with you, they've signed up for some type of service, whether it's just the processing or also through gateway.

This is a portal that they already may use on a daily basis, and they can get the offers through that portal, the in app pop up or through the menu, and also will send emails. So for those that don't use the portal, we'll also have that as a way to communicate with them. In either case, it's a near identical experience using Paraffin's embedded component to see that. So the consistency is there to make sure that either case, the merchant can see the same offer, the details, everything, no matter which platform they're in.

Now, why would you want business capital through our program? As I mentioned, embedded in your portal, this is something you don't have to go to another place to configure or report on or check. It's focused on giving you the commission and what you can earn on that merchant loan. It's going to be quick for your business. This is a, hopefully, a value add and something that they feel is is adds a stickiness to staying with you as a a program that you've offered them as well. And we're looking at how fast and and simple this is. We've mentioned these pieces, but it's really important that that merchant has a smooth experience and that it's straightforward and simple, and that their repayment is also straightforward and simple.

Okay, so we're going to get into a demo here. We're going to see a few different things. We're going to see what the merchant experience is, I think that's really important to show first. And then we're going to look to what controls you do have in the program and what the reporting looks like for you. So let's check out what we've got for the demo.

All right.

So this is a click through demo, somewhat interactive. It's not using real data or sites, so we're just going to kind of click through it. This is what it would look like for the merchant's experience when they're in your portal. Now we're showing that enhanced merchant portal with more options.

Jen's going show that a bit more. But you see Business Capital is here on the side with the red dot to call attention. They've got this pop up. Now this is the offer amount that Paraffin has given them based on that sales history that we've provided through the system.

Each daily sales amount, their MCC at that point, that's all that Paraffin has to give this initial pre approved offer. We're not supplying the merchant ID or the DBA or tax ID or anything else about the business, it's just based on this sales data.

It gives the merchant a few of the details we've talked about before, making sure that they know the high level of the program, and if they're interested, they can click view offer to continue. We'll see we're in their same page where they see their batch and transactions and account info and chargebacks. This is another tab in their view for business capital. This is the embedded piece that I mentioned earlier.

You'll see it says Paraffin at the bottom and also Celtic Bank, who funds the loans. And this piece would be the same if they just got an email and clicked on it and didn't come into the portal. So this is controlled by Paraffin. This is actually really nice because we know we can show exactly what's needed with the right information.

You don't have to worry about adjusting things through a code or trying to get things right. Paraffin has this embedded component, which makes it really useful. So if the merchant likes what they see here, they've got this quick information, they'll click to view their offer, and then they'll they're not actually leaving the page, but they're getting this pop up that covers the screen. There's, more that goes on here.

You'll see a slider where they could say, well, I'm maybe I'm not interested in the thirty thousand. I don't need that. I need twenty five or twenty. They just slide the bar here and you'll see some adjustments down here as it goes.

So the capital fee that would adjust with that, the total amount, probably the minimum payment, potentially the repayment rate. But they will see those things change, update right then, so if they did make a lower selection, they would know exactly still what the details are of that loan. And they can also see a kind of a general repayment schedule of what that means. So we saw up here, it says fourteen percent of sales.

That means it's also gonna show them how frequently. Imagine it's gonna be daily rec collection.

If they do nineteen hundred in sales, fourteen percent is two sixty six. Nine hundred in sales, fourteen percent is one twenty six. If they do no sales, there's no collection. You will see there is a thirty day minimum, so they have to be making some kind of progress on it, just not stopping processing and not making any payments, but that shouldn't be an issue based on continuously processing.

Now, you'll see there's also a way to contact Paraffin. An important note of this program is that when you configure this and turn it on, you are not the lender, you are not the salesperson, you are not the support team. This is a program that Paraffin offers where they will talk to the merchant if they need to before the loan is accepted, and they will work to support and service that account throughout the life of it. So if there are any questions about repayment, maybe a bank account changed, or something is going on there, that's going to go to Paraffin.

They have more of a grey labelled experience, where they will answer with a generic name as the calls are answered. They're not going to say your name as the partner or ISO. They're not going to say NMI's name. So they'll work with that merchant specifically to help them through the process through the life of the account.

Next, as the merchant goes through the process, the person who's doing these steps is going to put in their information. There'll be a verification code that goes to their phone number. And then this is the step when they actually put in the details about their business. Remember, at this point, we have not submitted any other details other than sales data and the MCC. So this is where Paraffin is going to take this information and do a little bit more of an underwriting check, not a credit check, but just evaluate the business further to confirm it's still suitable for a loan.

And they're going to give them those details again before the final step. This is where they're going to see all the repayment information when it's going to start.

And they would have, by this point, already put in their bank account information. They can do that manually with the routing and bank account number. They could also validate it with with Plaid, which makes it a bit quicker to get that funding. And then they're going to hit accept, see the details of when they're getting paid, and they have an option to indicate how they're going to use the funds. That's really important because we see data that they're using in a very good portion of the business, these funds to grow their business.

This isn't just kind of keeping it going, this is things to expand. Hopefully growing means more processing and just more other success with that business and how you're working revenue from them.

Now the Hey, Sharon.

I'd just like to call out, while you're on, because we've launched this program a couple of months ago officially, what we've seen across the board, is that people are using the funds or merchants are using the funds for marketing, inventory, and equipment. And like Jaren said, that is like to grow their business. So that is a very positive thing, not like for you all and more importantly for the merchant as well.

Yeah, that's a great call out.

So as the merchant then transitions to they've initiated the funds transfer that would happen, dashboard that they come back to is going to say it's on its way, and they can click, and they'll see an actual, repayment progress dashboard then at that point. So they'll they'll say, okay. You've taken out this much. You've paid this much.

Here's what's remaining, and you'll see the progress as it goes. Now, at this point, they've got a loan that's open, but at a certain point, probably when they get to a majority of it paid back, there is an opportunity that they could get a top off loan. So maybe they were offered thirty thousand dollars and took fifteen thousand they could get another loan, or they've got a lot of it repaid and they want to be able to take another loan. Paraffin can surface that offer to them here still within the same screen.

So it's not that they have to have it completely repaid, they could get more and more financing along the way. And then after they have a loan that's completed, at a certain point, Paraffin will then be able to offer them another loan based on their continued sales data.

Now, how does this, actually work? How does it get enabled? So let's go take a look at some steps here. I'm gonna jump through a little bit of it past the agreement, but we're going to see what's the configuration that you do as the partner when you want to have this on for the merchants. First thing is you'll put in bank account information for the commission payout and upload a completed W-nine since there is a payout.

Very important piece here is this light blue bar, Review and manage merchants eligible for business capital. You'll click and expand that, and see that you can either in bulk exclude portions of your portfolio, that's processor, data source, group, and whatever custom properties you've set up. These are just some examples. Or you can specifically look at the list of merchants and search it by MID or DBA, and exclude any that you need to manually, one by one or small groups at a time.

It will give you some basic info about the accounts, you will see their information there. And then after you have that set, is when you can click save and launch business capital. This is what is actually going to trigger the pop ups to show in the merchant portal and the emails to go out to the merchants. Now, if a merchant has a user account, we're going to use that to contact them.

If they have multiple, they might be two different levels of merchant user. One that just has access and one that can manage other users. We're expecting that's the higher ranking person within the business. No, no one hundred percent guaranteed way to confirm that, but that's who's going to see the offers.

We don't necessarily want it to show to every person that has access to the account. We want to restrict it more to those that we expect are those who can go through the process and are authorized to take that step.

And if they get a merchant who doesn't have a user account, but we've had an email that was supplied as the contact email from the processor through our data sources, then that email is what's used to send the offer to the merchant. And in that case, they're going to go to that Paraffin hosted portal, which has the same core experience. It's just not your merchant portal. In any case, the commission is still paid to you on the loans, and the loans are still visible in your account.

We'll take a look at the reporting in just a moment. So after I click the launch, it's gonna take me and say, alright, you're here in the reporting. The program is live. There's a tour that you can do on the page.

I'm just going to close out of that and you'll see a reporting page. Now this one's blank. So let's go take a look at an example of it. This is your reporting page.

Now we mentioned earning a commission on this earlier. I think that's probably the open question that we have is, what is the commission that we actually earn? And I want to call out that it's based on that capital fee that's added to the loan. So you could see loans that have this much offered and a certain amount funded, maybe it's less than the initial offer.

You'll see that.

The amount that you receive as commission isn't directly related to that. The fee is on average a little over fifteen percent for the loan. So if you imagine a ten thousand dollar loan, that's probably on average gonna have a fifteen hundred dollar fee. That means the merchant is paying back eleven thousand five hundred dollars over the life of that loan.

That fifteen hundred dollars is what your commission is based on. That percentage then gets calculated ten percent on that. So for a two thousand five hundred dollars fee, you would make two fifty dollars And we're going show this reporting with all of the loan offers that are there. You can click through the statuses.

There's some quick cards to just look at those. You can also go into the filters to pick out the individual statuses if you want. And you can set specific date ranges. So if you want to look at a certain month or quarter or year, you can do that.

You can even export the report because it's got the merchant ID and details about what you're earning. You could even import this as a residuals file to show it as income for your business and decide if you want to do payouts for the agents on what's earned here or not. But you've got all of this information available to you, as well as notifications when a merchant is funded for a loan. So we've intentionally kept this experience as streamlined as possible.

You have the enablement, the configuration of the included merchants, and the reporting.

That's going to allow you to not have to worry about training a sales staff, educating support teams, or worrying about servicing or the lending risk. This is a low lift, hands off, passive piece of revenue for your organization based on a partner that you trust, NMI, with a partner that we trust, Paraffin.

All right. Now, that concludes the main portion of the demo there. So we want to get to questions.

All right.

Super exciting. Thank you, Jaren. Super excited about the Business Capital Program and the impact that it can have, not only for your merchants, but for our partners. So with that said, let's open it up to some questions. We did already receive a handful.

So first question is, can partners who are currently using other lenders also use NMI's business capital?

So I guess I can take this one. The answer is yes, obviously. Especially first time merchants we've noticed are extremely price sensitive. And having that flat fixed rate goes a long way with regards to not only having a good merchant experience, but not putting them in any financial predicament whatsoever.

So that's really why we chose paraffin is because they're non predatory in nature. They charge a flat fee. It's very transparent. The repayment terms are very transparent.

So, indeed, you can use, like that's why we suggest using our business capital as an option. And maybe like depending on your other lenders, maybe they might not qualify for certain lenders wherein they might qualify for a paraffin generated loan as well. So, yeah, thank you for the question.

Next question, we already covered it. So how does business commissions work? I don't think we need to talk about that.

What's the difference from a term loan? Jaren, I don't know if you want to just remind people term versus flex.

Yes, so this offering that we have is what's called the flex loan. As opposed to a term loan, which has a fixed repayment amount, potentially interest, and a fixed time period for the repayment, this is going to fluctuate with the activity of sales in the business. So we looked at that schedule where it said, well, it's going to be fourteen percent, so if you did nineteen hundred, you're paying back two sixty six. That kind of example, daily sales collected.

It's not about the deposit, it's just about the sales amount, so that's what will get ACHed from the merchant afterward. So it's a bit more flexible in the merchant's business. They don't have to worry so much about, oh, I've got to make this kind of payment necessarily, it's more that it's just this percentage of sales. So we do plan to have additional offerings in this area later in the year, that's probably going to be in the third quarter.

So right now, flex loan that we have, we have six months of minimum processing data that's required on the merchants. That's how much the sales history has to be present for, for Paraffin to evaluate the history and trends of that business and to show that it's got a good history of processing. We will be offering standard term loans and starter offers in the later half of the year. Those starter offers will apply for business that don't have six months of data in your platform.

If you're new to NMI or if that merchant, maybe they're well established but they're new to you, we don't have that sales history in our system, there will still be a means for them to give that information in front of Paraffin so they can be evaluated for a loan offer. It's going to be a bit different, but something we plan to have later.

So, you know, there isn't a term loan at this point, and it's not that it's bad, but we're focusing on the flex loan and opening up that other type of product later in the year.

Thanks, Sharon.

Hey, we got another question. Are they setting up a lockbox to pay back the loan as deposits are released, or does the loan company do an auto debit the day after when they see the settlement data? Good question.

Yeah, it's the latter. So it's going to be just ACHed from the merchant's bank account. They'll put in that information as they're going through the experience.

As I mentioned, they can just put in the direct info, or they can validate it with Plaid a little bit quicker.

And so it's not in the funds flow. It's not intercepting the deposit and making a deduction. It is separate from that.

Thank you, Jaren.

So another question. If the rev revenue share needs to be split differently with our downstream agents than standard processing residuals, how can that be structured or differentiated within the system?

So if you decide to take that report that we saw and export it and import it each month as a residuals file, it would look at the merchant ID and take the current user assignments and splits and pay out that rate. If you have a current sales rep getting twenty five percent, it would naturally just say, we're going to give sales rep twenty five percent. If that is not what you would want to happen, then you could use residuals templates to apply to that specific report since it's uploaded as a separate processor from your Fiserv or Elavon or TSYS or other reports, and work with our residuals team to make sure that that's calculated correctly. So if it needs to be maybe zeroed out for the agent because they weren't a part of this program being enabled, or if you need to make it a different percent, the adjustment could be done with those templates.

Thanks, Jaren. All right. Not a question, but more so a comment. Just wanted to call out, Jaren, when we went through or sorry, when we went through the experience of the merchant viewing the offer, they don't have to log into the portal to be able to view the offer. The experience would be the exact same via email. So depending on whether they log in or not, they'll either be presented with the offer in the portal as well as the email. So just wanted to call that out.

All right.

Last call for well, not last call for questions. If you have a business capital question, we could definitely cover it at the end of the session.

But I don't think we have anything right now for business capital, so we can continue on with the enhanced merchant portal. And I will be taking you through this demo.

Super excited about the enhanced merchant portal and the functionalities that we've made available to it.

Just with regards to the benefits of the modern enhanced merchant portal, I know there are a lot of words on this slide. A couple of things that I want to call out in particular are highlighted in green. And those are one central hub, access to all gateway functionality, and a single place for your merchants to manage their operations. So that, amongst a lot of other benefits, is what our new enhanced merchant portal delivers.

And what are they getting from the enhanced merchant portal? Well, first off, you're able to onboard your merchants faster. They're able to process payments almost immediately with our virtual terminal. They'll have access to help desks. So if they want to be able to submit tickets or manage the status of their tickets or view the status of their tickets, you're able to provide that level of support all within the portal.

They'll have access to dashboards, health insights to see how their business is doing all within the enhanced merchant portal. What does this all mean is more merchant satisfaction as well as increased retention.

So without further ado, I'll show you what the new enhanced portal looks like.

So to help just kind of understand where we were to where we are now, this is what the existing or the old portal looked like. Yes, they do have access to the processing information.

However, the functionalities are somewhat limited. So if we fast forward to the enhanced merchant portal, now you can see there is a lot more functionality available.

One thing to call out in particular is that business capital. So if the merchant does decide to take out a loan, they have full visibility into the repayment status of that loan all within the portal.

They are brought into the same homepage. Nothing has really changed within the previous experience.

So we'll just kind of walk through. This is a virtual clickable demo.

So I'm going to just take you through some features of the portal. Alright. So you can always filter by date range. We know that. If you wanna drill down into your chargebacks, you can have that, whether it's chargebacks, whether it's authorizations, batches, so on and so forth. This is this is new. If you wanna search transactions, you're immediately brought into the gateway.

So here you have all access to the gateway. You didn't have to log out, log in. It is one experience. It's very seamless.

They can just click in. And then if they wanna go back to the previous previous page, they can easily do so, skip out, and then they're brought into the merchant portal. I want to drill down into my batch data. I can either select a date and then it just expands and gives me my batch data, the payment methods, so on and so forth.

Next up, this is new, super excited about this one is the Health Insights. So this is brand new.

You have access to your sales data, whether it's gross, net, you can compare it month over month, you can compare it from the previous year, within this portal.

And then carrying on, you have your transaction health center as well. So you have your return information, chargeback, retrieval. You can compare it from last year. You can compare it from month over month.

You can start to sort in a bit of a cold. You can compare it from month over month. You can look at it from year. You can identify trends, potentially point out some red flags, all within having this visibility into your data and your transaction data.

Alright. So, couple other key items that I want to point out. You have the customer vault. You have the virtual terminal, for example. So if you want to be able to process a transaction, maybe one of your pieces of hardware went down and you need to process a transaction immediately. You can log in and process a transaction utilizing the virtual terminal.

You also have the marketplace. So we have a lot of value added services. We have network tokens. We have BillerGenie. We have account fraud protection. We have automated card updater. If they want access to any of those features or functionalities, they can access them through marketplace.

And then continuing on with help desk. So if you want to make this available to your merchants, you can support them directly within the portal. The merchants can submit tickets. They can track the status of the tickets.

It just eliminates having to go into another system or another form of communication in order to be able to communicate with the agents or whoever is servicing them. So it's all conducted within this portal.

And then moving on into documents. So if you want to upload training documents for your merchants, if they want to have access to their NPAs or any other documentation, they'll have that all within the portal.

So as you can see, there's so much that they can do within this space. They can manage their business. They can view the insights. They can have access to all of the gateway functionality.

Even under the managed, you can add devices, remove devices. You can generate API keys for integrations. There's so much you can do within this portal and we're super excited. We think it's going to add so much value to your merchants and just drive that, again, that satisfaction and that stickiness.

All right. So let's just continue on with the presentation.

Here we go.

So question, is Merchant portal available? It is available today.

So if you want access to the new merchant portal, you can send us an email and we'll be happy to turn that on for you. And you know what? Even better, it is available for free as part of your subscription as a Merchant Central customer. Again, we feel like this adds so much value to your relationship with your merchants, and we're excited to build this. We're excited to offer that one platform experience for your merchants.

Alright.

And just make sure I'm sharing the right screen.

Okay, I think that concludes the Merchant Portal demo part of the webinar.

So do we have any questions?

Let's see here.

What can merchants do within the merchant portal? Okay. Well, we already pretty much covered that one.

Yeah. Like I said, they have access to the virtual terminal. So if they need to run a credit card payment, for example, they have the insights, the health insights, so that they can view the health of their business. They can see how it's doing.

They can notify trends. They can spot red flags. So there's a lot of things. Help desk, for example.

They want to add API keys or create API keys for integrations. There's so much that they can do within the portal.

Can we enable certain features but not others? Yes. You have full control of what you make available versus what you don't make available. And one thing to call out, we did kind of point out all of the gateway functionalities.

If your merchants are not NMI gateway users, they still get the benefit of kind of the home page. They'll get the health insights. They'll get the help desk. They'll get the document management.

So they still have access to some core features as well, regardless of whether or not they're a gateway user.

And also called out the fact that they will get access to business capital as well. So if they do exercise that option to take out a loan, they'll be able to manage and track the status of the loan all within the portal.

All right. I don't think we have any additional questions for Merchant Portal.

No. Okay. I just answered that question. If the merchant isn't using gateway, okay. Yes.

Just answered that one as well. So they can still again, if they if they're not an NMI Gateway customer, they would still have access. And maybe I'll just demo it. Let me just pop out into so let's say, they're not an NMI Gateway customer.

You would still see the home tab. You would still see the health insights tab. You'll still see the help Desk and the Documents. So those would still be available within the merchant portal.

My customer, subscriptions, virtual terminal, etcetera, those are specific to the gateway. So they would not see those tiles if they were not an NMI Gateway customer.

Okay, so let me just go back to the slideshow and wrap this up. So as you can see, NMI, we offer a lot of payment processing solutions for you, whether it's through our gateway, whether it's through a fully integrated CRM, which we've talked about some features of it today, business capital, talked about merchant portal. We offer automated underwriting. We offer processor boarding, processor reporting.

We offer payments options if you need a merchant acquirer, an ID. So lots of features and functionalities that we offer here at NMI. If you're interested in learning more, feel free to reach out to anyone of our team. We'd be more than happy to talk you through it.

It doesn't look like we have any more questions. So thank you all so much for taking time out of your busy day to join us.

And if you're excited as we are to learn more, feel free to reach out. Again, we'll be at ETA next week. Thank you to Jaren, everybody behind the scenes making this happen. And thank you to our partners again. We appreciate you.