No argument: Software developers/independent software vendors (ISVs) like you will increase the value you offer your customers by integrating payments. To begin with, it’s more efficient for your users when payment data is shared with their point of sale (POS) and accounting systems. It decreases the demand for labor in the back office – and reduces the chance for human error. Also, don’t underestimate the fact that integrated payments enhance experiences for consumers, streamlining checkout even when they redeem loyalty points or reload gift cards. Cashiers don’t have to run payment cards separately, taking extra steps and extra time.

The Legend of Legacy Payment Integration

Even though it's easy to see the benefits, legacy integrations are notorious for being anything but easy. It means multiple SDKs, possibly different developers for each platform, lengthy integration processes. And, sometimes, you spend time waiting on assistance from your payments partner.

It’s a mistake to enter into a partnership without getting the answers you need about the payment integration – and not looking at all of your options, including those that offer easy integration through APIs. However, there are other common mistakes that ISVs make with payments that can have a more significant and long-lasting impact on your business.

A Half-Dozen Errors and Missteps with Payments that ISVs Need to Avoid

Strategically choosing a payments partner requires you to make good decisions when it comes to:

1. One partner vs. multiple partners

    Some ISVs attempt to meet their users’ needs by partnering with multiple payments companies. For example, one for small and medium-size (SMB) retailers, a different payments partner for enterprises, and yet another for B2B companies.

    This strategy isn’t the best in the long run, though, because it monopolizes too much of your time to maintain multiple integrations and multiple vendor relationships. Moreover, providing certain users with only the specific capabilities they need today may limit their options as their businesses grow or expand in the future.

    In a perfect world, you’ll find one omnichannel payments platform that enables users to choose – or change – the payment capabilities they need. However, if you do require multiple payment partnerships, look for a processor-agnostic partner with broad connectivity that allows you to manage all payments through a single integration and a single interface. A partner that gives you freedom to choose the processors you work with will enable you to route your clients in certain verticals to the payment processors that offer them the best services and rates -- and give you more leverage for negotiation.

    2. Flexibility

    In addition to the flexibility a payments platform offers you and your users, consider the agility the company has itself. Dig deep to learn your potential partner’s place in the payments ecosystem, the partnerships it has, and its ability to move money and enable transactions at any point of engagement. Your ability to answer, “Yes, we can do that,” will largely depend on your partner’s capabilities, and it’s crucial to your business that your partner can provide the payments capabilities you can offer your clients as your business grows and scales.

    3. Market focus

    Some payments companies specialize in providing services to a specific type of customer (e.g., SMBs, enterprises, or businesses in particular verticals). That may work for your user base today, but will it hold you back from expanding to new markets in the future? Finding a payments partner with a track record of successfully serving all types of clients – from microbusinesses to large international companies – will ensure all of your users will have the capabilities they need. Additionally, a partner committed to innovating and staying ahead of market trends will ensure your payments platform will scale with your business.

    4. Complexity

    Payment processing is complicated. The technology, payment chain, transactions, security – even merchants’ statements – can be hard to understand. But they don’t have to be. Look for a payments partner that’s totally transparent and can demystify payments for you and your users. If you don’t get straight answers to your questions, it’s best to keep looking.

    5. The big picture

    Up until 2020, technology advances drove changes in payments – a prime illustration is the transition to EMV payments when merchants and consumers needed to change the payment tech they used and the process of making a card-present payment.

    Now, however, demand for payment features and services is consumer-driven. For example, consumers decided to give contactless payments a second look during the pandemic. The National Retail Federation (NRF) reported that 69 percent of retailers saw an increase in this payment type in 2020. Additionally, U.S. e-commerce grew by 44 percent, and some of the largest brick-and-mortar retailers, like Walmart, Target, and Dick’s Sporting Goods, cite buy online pickup in store (BOPIS) as a game-changer.

    Of course, this is a snapshot of how things are immediately post-pandemic – they could rapidly change again. It’s important for you to stay informed about the payments space and its direction so that your solution and payments are relevant to your users and their needs.

    6. Emerging technology

    You also need to keep an eye on payments innovation and whether a prospective payments partner has the technology to support it. For instance, make sure your payments partner is set to support tap to mobile payments. This technology turns merchants’ mobile devices into payment terminals – no dongle required. Following PCI Security Standards Council’s data security standard for CPoC (contactless payments on consumer-off-the-shelf devices), tap to mobile provides a secure way to accept payments without investing in payment terminals.

    This advancement can enable more merchants to accept digital payments and, possibly, help you create total solutions for your users that are more convenient and affordable.

    Make No Mistake

    The NMI team knows there is an overwhelming number of moving parts in the payments space that can make it hard for ISVs to integrate payments with their solutions, provide the omnichannel services that merchants need, and maintain agility now and in the future.

    We keep our ISV partners front of mind as we make decisions about enabling integrations, ensuring flexibility through relationships with more than 250 payment processors and 125 shopping carts, helping to eliminate complexity. NMI is also on the cutting-edge of payments, working to bring solutions such as tap to mobile to market. So let’s talk about getting – and keeping – your business on the right path.

    Get in touch

    Fill out the form below and we will get in touch with you shortly

    NMI Insights

    Why a Processor and Hardware Agnostic Payments Partner is the Right Choice for ISVs

    The flexibility and agility that a processor and hardware agnostic payments partner provides are key in the post-pandemi...

    Learn More
    Events

    NMI will be exhibiting at TCF 2021

    NMI will be exhibiting at TCF 2021 taking place in Brighton from September 21-22. TCF brings together transport operators...

    Learn More
    Events

    NMI will be exhibiting at IPC 2021

    NMI will be exhibiting at IPC 2021 taking place in Milton Keynes on September 16. IPC brings together parking profession...

    Learn More
    Press Releases

    NMI Announces Strategic Growth Investment From Insight Partners

    Insight to partner with existing investors Francisco Partners and Great Hill Partners. Additional capital to accelerate NM...

    Learn More
    NMI Insights

    Meet the new omnichannel payments

    Although COVID-19 will long be remembered for the disruption it caused, facing such a huge crisis also inspired innovation...

    Learn More
    NMI in the News

    The pandemic changed M&A forever--and that’s a good thing

    Our CEO, Vijay Sondhi shares his perspective on how the pandemic has changed M&A forever. Read more about how the benefits...

    Learn More
    NMI in the News

    Fintech interview with the President and CFO, NMI - Kyle Pexton

    Our president Kyle Pexton connected with FintecBuzz to discuss his journey in payments and how NMI is disrupting the payme...

    Learn More
    Product

    Q2 2021 Platform Updates and Enhancements

    As always, we've been hard at work updating and enhancing our Payments Enablement Platform. During the past quarter, we re...

    Learn More
    NMI in the News

    Tap-to-phone payments expected to gain traction, industry experts say

    Our Chief Strategy Officer Nick Starai connected with Payments Dive to discuss how tap-to-phone payments are gaining tract...

    Learn More
    Events

    NMI will be exhibiting at MWAA 2021

    NMI will be exhibiting at the annual MidWest Acquirers Association (MWAA) conference at the Marriott hotel downtown Chicag...

    Learn More
    NMI in the News

    How to solve the contactless transit payments problem

    Our chief strategy officer, Nick Starai, connected with The Fintech Times to discuss how to solve the contactless transit ...

    Learn More
    NMI in the News

    Fighting disruption in merchant services with payments tech

    Our president, Kyle Pexton, and chief strategy officer, Nick Starai, discussed the latest innovations in payments techno...

    Learn More
    NMI Solutions

    Automatic Level III Processing: Add more value with a single gateway

    It no longer takes time, effort and sacrificing customer experiences to get lower processing rates. If your merchants cou...

    Learn More
    NMI Insights

    Electric Vehicle (EV) Charging Stations Become New Payments Opportunity

    Providing ways to find charging stations is only a part of the solution for EV drivers – they also need convenient ways to...

    Learn More
    Events

    NMI to present session at Parkex 2021

    NMI will be at the all-new online Parkex show taking place June 15th - 17th. This digital event will highlight the road to...

    Learn More
    NMI in the News

    Post-pandemic payment systems

    As the growth of contactless transactions continues to accelerate, our head of product marketing, Peter Alcock, discusses ...

    Learn More
    NMI Insights

    Are Smartphones the Digital Payments Hardware of the Future?

    With Tap on Phone, any merchant – of any size – can accept contactless payments easily, quickly and securely. Small and m...

    Learn More
    NMI Insights

    Why Square Could Be the Most Formidable Bank Competition

    FinTechs are launching banking services and targeting your small and medium merchant customers. Small and medium merchant...

    Learn More
    NMI Solutions

    Q1 2021 Platform Updates and Enhancements

    As always, we've been hard at work updating and enhancing our Payments Enablement Platform. During the past quarter, we re...

    Learn More
    NMI Insights

    How COVID-19 Changed Commerce Forever

    An omnichannel payments platform gives businesses the agility they need to do business on any channel. Long-time brick-an...

    Learn More
    Events

    Webinar: How Digital Banking Services Enable Banks to Successfully Compete with Rising Fintech Disruptors

    Kyle Pexton, NMI President & CFO, took part in a recent Payments Journal webinar. Kyle was joined by Raymond Pucci, Direct...

    Learn More
    White Papers

    Banks Can Compete with Fintechs. Here’s How.

    Banks today face growing competition from financial technology companies (Fintechs). The mobile banking, payment processin...

    Learn More
    Webinars

    NMI to present panel session at Ticketing & Payments Innovation Online Summit

    NMI will be at the Ticketing & Payments Innovation Online Summit 2021 from the 30 - 31 March. This online event will exami...

    Learn More
    Events

    Leaders in Payments D&I Summit 2021

    Our Chief People Officer, Kim Norwesh will be taking part in the Leaders in Payments D&I Summit on April 14th from 12pm - ...

    Learn More
    NMI Insights

    What’s Driving the Ghost Kitchen Trend?

    The concept checks the boxes for doing business in a pandemic, but it takes the right technology to make it work. Success...

    Learn More
    NMI Insights

    Parking Pay Stations and Payment Apps: Commuters Demand Choice

    New technology and omnichannel payments enable parking facilities to make payments frictionless. Parking facilities face ...

    Learn More
    NMI Insights

    How Banks Can Defend Their Place in the Payments Value Chain

    Banks can actively compete with large banks and fintechs that have been encroaching on their business. Banks and credit u...

    Learn More
    NMI Insights

    Checklist for Choosing a Payment Gateway

    Use this 10-point list to help find a payment gateway partner that will provide the most significant benefits to your cust...

    Learn More
    NMI Insights

    2021 Payment Trends Every Developer and ISO Should Know

    The rate of change in the payments space has increased over the past decade – and the coronavirus pandemic has accelerated...

    Learn More
    NMI in the News

    2021 POS Software Trends Report: Accelerating Innovation

    Hospitality Technology released their 2021 POS Software Trends Report, highlighting restaurant operators’ top priorities f...

    Learn More
    NMI Insights

    2021 Payment Trends Poised to Make Big Impact

    Retailers, restaurateurs and other merchants have made significant changes to adapt to health and safety requirements, evo...

    Learn More
    NMI in the News

    Contactless is no passing fad. It’s the future of payments

    Kyle Pexton, NMI President and CFO, was recently published in Forbes talking about the staying power of contactless paymen...

    Learn More
    NMI in the News

    Are stores going to turn into ghost towns?

    Learn more in this recent RetailWire article about how consumer preferences are shifting and what safety protocols should ...

    Learn More
    NMI in the News

    The SPENDemic: Holiday Shopping During COVID-19

    Our SVP of Product, Jennifer Sherman sat down with Payments Journal to discuss the shifting holiday shopping landscape and...

    Learn More
    NMI Insights

    7 Payment Processing Tips for the 2020 Holiday Season

    Welcome to 2020’s holiday shopping season, a critical time of the year for most merchants. With so much at stake, even mor...

    Learn More
    NMI in the News

    Proper Sanitary Procedures and Touchless Payments Key to Small Business Success in 2020 Holiday Season

    Small businesses can succeed this holiday season by implementing proper sanitary procedures and touchless payment systems....

    Learn More
    NMI Solutions

    Holiday Shopping 2020: More Sales, Less Contact

    COVID-19 has ensured that this holiday season, like the rest of 2020, will be unlike any other. Brick and mortar retailers...

    Learn More
    NMI in the News

    Main Street pins hopes on Small Business Saturday sales to help stay afloat

    Our Chief Strategy Officer, Nick Starai, sat down with CNBC to discuss what small businesses need to focus on and prioriti...

    Learn More
    NMI in the News

    Single-Source Enablement for Partners

    The Green Sheet recently shined a spotlight on NMI in a company profile that highlighted major benchmarks over the last fi...

    Learn More
    NMI in the News

    Survey: Consumers are taking a cautious approach to Black Friday

    Retailers that don’t offer contactless payments risk losing sales this holiday season. Learn more about how retailers need...

    Learn More
    NMI Insights

    Black Friday won’t matter as much for retailers this year. Here’s why.

    The COVID-19 pandemic, which upended retail this spring, has already left its mark on the holiday shopping season. Our 202...

    Learn More
    NMI in the News

    Shoppers will avoid retailers without contactless payments this holiday season

    Even though the end of the pandemic is difficult to predict, consumers are still planning their holiday shopping – but the...

    Learn More
    NMI in the News

    Vijay Sondhi on his journey to become CEO of NMI & the future of payments

    During Episode #5 of the Leaders in Payments podcast, hosted by Greg Myers, NMI CEO Vijay Sondhi discussed his journey to ...

    Learn More
    NMI in the News

    2020 holiday shopping season off the healthy start

    How are retailers and merchants preparing for Black Friday and the holiday shopping season? Our 2020 Holiday Spending Insi...

    Learn More
    NMI in the News

    ISOs need to find a new level of agility

    It’s more important than ever that ISOs and software developers enable merchants to offer omnichannel payments and ensure ...

    Learn More
    Insights

    2020 Holiday Spending Insights Report: Shoppers are looking for convenience and protection from COVID-19

    While the future of the pandemic is difficult to forecast, consumers aren’t letting uncertainty rain on their holiday shop...

    Learn More
    NMI in the News

    NMI named top financial security solution provider of 2020

    NMI is pleased to be recognized as a top financial security solution provider by CFO Tech Outlook and to have our Presiden...

    Learn More
    NMI in the News

    Simplified EMV and contactless integrations

    COVID-19 has accelerated the need for providing sanitary, safe and convenient payment methods for consumers. As storefront...

    Learn More
    Insights

    Webinar Recap: 2021 Product Roadmap

    In our recent webinar Jennifer Sherman, NMI’s SVP of Product gave a look into what's coming next for NMI and how we're emp...

    Learn More
    NMI in the News

    The payment evolution: New technologies to capture revenue

    Consumers’ need for convenience has rapidly accelerated amid the COVID-19 pandemic, especially when it comes to how they p...

    Learn More
    NMI Insights

    Are you and your merchants protected from phishing attacks?

    If you didn’t know, October is Cybersecurity Awareness Month in the US. This year’s theme is “Do Your Part. #BeCyberSmart....

    Learn More
    Product

    Q3 Platform Updates and Enhancements

    As always, we've been hard at work updating and enhancing our Payments Enablement Platform. During the past quarter, we re...

    Learn More
    NMI in the News

    7 ways retailers, banks and fintechs are innovating amid the coronavirus pandemic

    Amid the disruption of the coronavirus pandemic, many companies are taking a chance on innovative new technologies to keep...

    Learn More
    Insights

    Webinar recap: Strengthening commerce solutions with contactless payments

    In our recent webinar Nick Starai, NMI’s Chief Strategy Officer, discussed contactless payment trends, ways to quickly and...

    Learn More
    Insights

    Unattended kiosks: Self-service reaches new levels

    Unattended kiosks aren't a new concept, but a variety of factors are driving adoption and changing the way some businesses...

    Learn More
    NMI in the News

    The resurgence of QR codes

    One way the pandemic has changed how customers shop is through the increased adoption of QR code technology in the consume...

    Learn More
    NMI in the News

    The Sudden Ascent of QR Codes

    QR-code transactions have ridden a rising wave sparked by consumers’ fears of touching surfaces like terminals and keypads...

    Learn More
    NMI in the News

    Retailers are doing more with QR codes amid the coronavirus pandemic

    The humble QR code had been on the rise as a payment method for many years, but the pandemic expanded its use in the U.S. ...

    Learn More
    Insights

    Steps to take to ensure the highest level of contactless card transaction security

    Since the pandemic began, consumers have gravitated toward doing business in the most socially distanced, touch-free ways....

    Learn More
    NMI Insights

    QR Codes in Retail Create a Simple Option for Contactless Payments

    QR code technology has been around for years, but it looks like it's time, due to the current demand for touchless solutio...

    Learn More
    NMI in the News

    Tech’s Role in the Future of Restaurants

    Restaurants have been drastically and, in some cases, permanently changed in recent months, and it’s likely that dining es...

    Learn More
    Insights

    Tap on Phone: A payment revolution for SMBs and micro-merchants

    For most merchants, payment terminals have become ubiquitous necessary parts of their technology investments and the cost ...

    Learn More
    NMI Solutions

    COVID-19 Becomes US Contactless Payments Catalyst

    COVID-19 has consumers and merchants rethinking the way shopping and payments are done. Paying with potentially tainted ca...

    Learn More
    NMI in the News

    Invest Bristol and Bath Company Spotlight

    Invest Bristol and Bath sat down with NMI’s CISO, Jeremy Gumbley to talk all about our company’s roots in West of England,...

    Learn More
    NMI in the News

    Big platforms like Instagram are increasingly using QR codes

    QR code adoption has skyrocketed as a result of COVID-19, and more and more industry leaders are beginning to use them. In...

    Learn More
    White Papers

    Payment integration checklist: 5 traits to look for in your payment partner

    The right payment gateway partner can mean the difference between success and failure in today’s shifting climate. This is...

    Learn More
    NMI Insights

    Innovative payment technologies that commuters will love

    Social distancing has consumers making payments from their cars -- and wary of cash and using PIN pads. Here’s how you can...

    Learn More
    NMI in the News

    Green Sheet Q&A with Jennifer Sherman

    QR codes started gaining popularity in the restaurant industry and now are making their way into other industries such as ...

    Learn More
    NMI Insights

    Offer Kiosks to Enhance Your Clients' Omnichannel Businesses

    Kiosks bring a part of the digital shopping experiences in-store as well as providing a sanitary, socially distanced way t...

    Learn More
    Insights

    Reasons to follow Starbucks' lead on mobile payment acceptance and pickup-only

    A mobile ordering and payment app and pickup-only locations not only streamlines customer experiences, but it also meets t...

    Learn More
    NMI in the News

    All of a sudden, QR codes are everywhere

    QR codes are infiltrating the restaurant industry, offering an easy touchless ordering option amid the coronavirus. Our SV...

    Learn More
    Insights

    The advantages of restaurant online ordering and delivery over third-party platforms

    Restaurants that quickly signed with third-party ordering and delivery platforms may be rethinking their decisions now. Gi...

    Learn More
    NMI Insights

    FIRESIDE CHAT: Fueling the recovery of COVID

    Today’s chat is hosted by Grace Waller, NMI’s Marketing Project Manager who sat down with Jen Sherman, NMI’s SVP of Produc...

    Learn More
    NMI in the News

    How ISOs were forced to adapt early on in coronavirus pandemic

    Amid the COVID-19 outbreak, ISOs leveraged payment partnerships to address the evolving needs of merchants, such as enabli...

    Learn More
    NMI Insights

    COVID-19 continues to evolve the customer experience

    It's safe to say that the world will never be the same after COVID-19. Nearly every aspect of our lives has changed and, i...

    Learn More
    NMI in the News

    More distinction between banks and non-banks is on the horizon

    The recent news regarding German payments giant, Wirecard and the discovery of a large amount of missing money from their ...

    Learn More
    Insights

    Will card-not-present transactions continue to dominate post-coronavirus?

    Macro consumer behavior trends aren’t static. They evolve and change. Concerns related to the economy, news and media infl...

    Learn More
    NMI in the News

    As retail reopens, voice tech takes center stage

    The COVID-19 pandemic has created an opportunity for a new touchless world, bolstered by voice technology. NMI’s head of p...

    Learn More
    NMI in the News

    Cooking up a comeback

    The National Restaurant Association predicts the casualty rate for restaurants will be about 20% as a result of the corona...

    Learn More
    NMI Insights

    COVID-19 opens door for software innovation

    After months in the dark, restaurant dining rooms are beginning to reopen. Government-mandated shutdowns due to the COVID-...

    Learn More
    NMI in the News

    Starbucks’ coronavirus plan demonstrates the future of fast food

    In a recent PaymentsSource article, Vijay Sondhi, NMI’s CEO discusses how Starbucks’ new pickup store concepts will set th...

    Learn More
    NMI in the News

    The rise and rise of the unattended kiosk

    Pete Alcock, NMI’s Head of Product Marketing, recently wrote an article for Kiosk Solutions Magazine covering the behavior...

    Learn More
    NMI in the News

    Business has changed. Use the opportunity to innovate your payments experience

    In a recent article published in Payments Journal, Nick Starai, NMI’s Chief Strategy Officer, shares the importance of SMB...

    Learn More
    NMI in the News

    The rise of contactless payments in a coronavirus world

    Nick Starai, NMI’s Chief Strategy Officer, recently wrote a guest post for Transaction Trends covering why consumers are t...

    Learn More
    Insights

    Restaurant software needs new functionality in a coronavirus world

    There aren’t many markets that have been untouched by the coronavirus pandemic. One of the hardest hit has been the restau...

    Learn More
    NMI Insights

    Fireside Chat: The importance of platform reliability & security in a pandemic

    As the COVID-19 pandemic continues on, the importance of having a reliable and secure technology partner is crucial to the...

    Learn More
    NMI Insights

    COVID-19 Pushes Merchants Online: Are Your Customers Ready?

    For years now, brick-and-mortar retailers have battled against online competitors like Amazon. The consensus advice to mer...

    Learn More
    NMI in the News

    Payments companies step up to help amid COVID-19 crisis

    Nick Starai, NMI’s Chief Strategy Officer, was featured in a recent article in the Green Sheet covering how payment compan...

    Learn More
    NMI Insights

    Is your payment gateway an asset or liability during tough times?

    The COVID-19 pandemic has probably changed our world forever and has tested us in ways we couldn’t possibly imagine. Nearl...

    Learn More
    NMI in the News

    The benefits of contactless parking payments during the COVID-19 crisis

    Pete Alcock, NMI’s Head of Product Marketing, was featured in Parking Today discussing how contactless parking payments ar...

    Learn More
    NMI Insights

    Fireside Chat: Maintaining resilience during COVID-19

    With so much uncertainty surrounding COVID-19, it’s hard to know what’s going to be around the corner. Maintaining resilie...

    Learn More
    NMI Insights

    Contactless Payments Play Significant Role In Curbing Spread of COVID-19

    With the aggressive spread of COVID-19 across the world, governments have advised citizens to minimize social interactions...

    Learn More
    NMI Insights

    Celebrating What Matters Most — the NMI team!

    Our mission at NMI is to use our expertise to enable more payments, in more ways and more places. In 2019 we hit new heigh...

    Learn More
    NMI in the News

    The Crisis in Authentication

    NMI CEO Vijay Sondhi was recently featured in Digital Transactions, along with five other payments professionals, discussi...

    Learn More
    NMI in the News

    IoT Technology Helps Create Seamless Unattended Payments

    Internet of Things (IoT) technology can transform processes to make them more efficient and convenient. NMI CEO Vijay Sond...

    Learn More
    Insights

    Will Mobile Payments around the World Shape the US Market?

    Retail m-commerce sales in the US totaled $207.2 billion in 2018, and contactless payments have grown modestly — the numbe...

    Learn More
    NMI Solutions

    How NMI Helped Fattmerchant Enhance Their Product & Enable Omnichannel Growth

    Fattmerchant is a payment solutions and technology provider for merchants and ISVs and has seen tremendous growth for the ...

    Learn More
    NMI Solutions

    Become a NextGen ISO and Stay Relevant in an Ever-Changing Industry

    Read the headlines from your favorite tech publication or blog on any given day and you’ll probably get an instant headach...

    Learn More
    NMI in the News

    Adopting the Pay-Fac Model May Be Easier Than You Think

    Nick Starai, NMI Chief Strategy Officer, was featured in Transaction Trends discussing what the pay-fac model is, the pros...

    Learn More
    Insights

    A Payment Gateway as a Technology Enabler for ISOs, ISVs, & Payment Facilitators

    Nick Starai, Chief Strategy Officer of NMI, sat down with George on the Payments on Fire podcast to discuss the role of ...

    Learn More
    NMI in the News

    Tap into Omnichannel Opportunities beyond Retail

    Nick Starai, NMI Chief Strategy Officer, recently discussed the expanding opportunities of omnichannel in the Green Sheet....

    Learn More
    NMI in the News

    How to Help SMBs Compete and Thrive

    In the latest issue of Digital Transactions, NMI Chief Strategy Officer Nick Starai talks about the benefits of unified ...

    Learn More
    Insights

    Is the Payments Industry Ready for NextGen ISOs?

    Nick Starai, NMI Chief Strategy Officer, discusses the common characteristics of NextGen ISOs in the latest issue of the...

    Learn More
    Insights

    Tokenization: New Life Given to Old Technology

    Last month NMI exhibited at RSPA RetailNOW in San Antonio. The ISV and POS dealer-focused event is where retail and rest...

    Learn More
    NMI Insights

    Enable E-Commerce Payments With A Single Line of Code

    Online merchants face an uphill battle every day. They have to master branding, merchandising, shopper personas, personali...

    Learn More
    Insights

    How Payment Solutions Help Ecommerce Companies Move from Clicks to Bricks

    Although ecommerce technology can provide many types of customer-pleasing experiences, it hasn’t yet come up with an alt...

    Learn More
    NMI in the News

    Coming Soon: Widespread US Contactless Payments Adoption

    Nick Starai, NMI Chief Strategy Officer, covers how the UK has set the stage for the rise of contactless payments in the...

    Learn More
    Insights

    Shifting to SaaS Payment Solutions

    For ISVs and ISOs, there are many point of sale (POS) and payments trends having a significant impact on the industry. F...

    Learn More
    Insights

    NMI exhibiting at WSAA 2019

    NMI will be exhibiting at Western States Acquirers Association (WSAA) September 18-19 at the Omni Rancho Las Palmas Reso...

    Learn More
    Insights

    NMI exhibiting at RetailNOW 2019

    NMI will be exhibiting at RetailNOW 2019 at booth #132 taking place at the Henry B. Gonzalez Convention Center July 28-3...

    Learn More
    Events

    NMI will be at Money20/20 USA 2019

    NMI will be at Money20/20 USA taking place October 27-30 at The Venetian in Las Vegas. With over 11,500+ attendees, 2,100+...

    Learn More
    Insights

    NMI to exhibit at MWAA 2019

    NMI will be exhibiting at the annual MidWest Acquirers Association (MWAA) conference 2019 at the Renaissance Schaumburg ...

    Learn More
    NMI in the News

    Omnichannel: Growing beyond retail

    In a recent interview with PYMNTS, Jennifer Sherman, SVP Product at NMI, talked about the appealing uses of omnichannel ...

    Learn More
    Insights

    Contactless Payments: The Next Milestone in U.S. Payments

    Global contactless payment adoption has grown at a fast pace in recent years. Our data shows that 42% of all UK transact...

    Learn More
    NMI Insights

    The Software and Payments Divide is Shrinking

    It wasn’t all that long ago that software and any payments components were completely separate when it came to the final...

    Learn More
    NMI in the News

    How Bristol became the contactless capital of the UK

    Bristol was recently revealed to be the contactless capital in the UK. Close to 75% of card transactions in Bristol were...

    Learn More
    NMI Solutions

    Contactless Payments: What’s Driving Contactless Payment Adoption?

    Contactless payment adoption is growing around the world, and the stage is set for widespread adoption in the U.S. in th...

    Learn More
    Insights

    The NYC Transit System Could be Key to US Contactless Payment Adoption

    New payment technology may have the potential to make consumer experiences easier and more convenient, but if few people...

    Learn More
    Insights

    Closing In On Contactless Payments’ Tipping Point

    In an interview with PYMNTS, NMI Chief Strategy Officer Nick Starai, said a number of factors may be leading contactless...

    Learn More
    Insights

    NMI to exhibit at IPMI

    NMI will be exhibiting at the International Parking & Mobility Institute (IPMI) Expo taking place at the Anaheim Convent...

    Learn More
    Insights

    NMI to exhibit at CNP Expo 2019

    NMI will be exhibiting at the upcoming CNP Expo 2019 at booth #313. The event will take place at the Marriott Marquis in...

    Learn More
    Insights

    How Developers Can Offer a Seamless Merchant Experience

    Developers can simplify payments for merchants on their own When it comes to building credit card processing into you...

    Learn More
    Insights

    Meet NMI at Parkex 2019

    We’ll be exhibiting at the annual Parkex Exhibition in Birmingham from 2-4 April on Stand #P216. Parkex is one of Europe...

    Learn More
    NMI in the News

    Omnichannel: The revenge of the brick-and-mortar store

    In an interview with PYMNTS, NMI CEO Vijay Sondhi, discusses Omnichannel and how reality has yet to catch up to its prom...

    Learn More
    Insights

    Meet us at PIE 2019

    We’ll be exhibiting at the annual Parking Industry Exhibition (PIE) in Rosemont from the 12-13 March on Booth #814. PIE ...

    Learn More
    NMI in the News

    CEO INSIGHTS: How IoT Payments Make The Old (Transaction) New Again

     In a podcast with Karen Webster of PYMNTS.com, NMI CEO Vijay Sondhi delved into the ways that IoT is bringing every...

    Learn More
    Insights

    NMI at NEAA 2019

    What: NEAA provides an educational forum that covers the most current industry issues, trends, topics and access for att...

    Learn More
    Insights

    How payment innovators are using tokenization beyond security

    For years the payments industry has been hard at work developing and enhancing technologies and methodologies to protect s...

    Learn More
    Insights

    Payment innovations create value for retailers across multiple touch points

    Online commerce will grow at more than six times the rate of in-store sales through 2022, according to research, reaching ...

    Learn More
    Events

    NMI at Money20/20 USA

    Come check out the new NMI at booth #1837 at Money 20/20 October 21-24 in Las Vegas! We are anticipating another exciting ...

    Learn More
    Insights

    Here’s why you should demand remote key injection (RKI) from your payment gateway

    Very seldom do we speak with software developers who want to spend their valuable time or their staff’s time on payment in...

    Learn More
    Insights

    Counter Solutions, Creditcall, Diebold Nixdorf and Sodexo partner to create micro-market ePOS solution for GlaxoSmithKline plc

    When it comes to building a successful software development practice, leading ISVs (independent software vendor) not only...

    Learn More
    Insights

    All P2PE Solutions Are Not Created Equally

    Security-minded ISVs, ISOs, and merchants know that P2PE is one of the most critical pieces to the puzzle of protecting an...

    Learn More
    Insights

    Payments Insights: Latest US EMV Migration numbers

    U.S. EMV Numbers Show Improvement, But Highlight Lagging ISVs and Merchants. Consumers today expect their shopping experie...

    Learn More
    NMI Insights

    Taking a Placement Year at NMI

    Meet Dan! Dan, a student from UWE, undertook a placement year at NMI as a Software Developer. Why did you choose to d...

    Learn More
    Insights

    Will 2018 be the year of contactless payments in the US?

    In the UK, card payments have overtaken cash payments and now account for more than 50 percent of all retail purchases, of...

    Learn More
    Insights

    CTO Insights: Can PIN-on-COTS Take EMV The Final Mile In The US?

    Earlier this month, the PCI Security Standards Council released a new security standard that allows for PIN entry on comme...

    Learn More
    NMI Insights

    The Ultimate White Label Payment Gateway Introduction for Merchant Acquirers

    The Average Payment Gateway What Payment Gateways do Payment gateways play an essential role in the processing of a cred...

    Learn More
    Insights

    4 Reasons To Love Working at the Creditcall WeWork Office

    With our New York office quickly expanding we wanted to share some experiences of working for Creditcall in the Big Apple....

    Learn More
    Insights

    CTO Insights: PIN-on-Glass is coming

    Imagine taking a regular mobile phone and turning it into a payment device with a simple app download. That’s the utopian ...

    Learn More
    Insights

    Transit Insights: Studies highlight transportation desire for modern payment methods

    Over the past couple months, we’ve written about the contactless payment revolution taking place in the mass transit secto...

    Learn More
    Insights

    Transit Insights: Is Transit ready for the contactless payments revolution?

    Translink explains how it will bring cutting edge fare collection to public transport in Northern Ireland. By Creditcall T...

    Learn More
    Insights

    10 Top Tips to Studying in Bristol

    Being born and bred in Bristol (though we’re now known worldwide), all of us at Creditcall HQ wanted to welcome new and re...

    Learn More
    Insights

    Mass Transit Is Ready For Credit & Debit Payments. Are ISVs?

    Today, travelers using the tube and mass transit in the London area have the ability to pay for their fares using their ow...

    Learn More
    Insights

    CEO Insights: SME Retailers Being Neglected When It Comes To Next-Gen Payment

    In today’s world of retail dominated by the Amazon’s of the world, SMEs need to leverage every resource they can to survi...

    Learn More
    Insights

    CEO Insights: Creditcall Named To “1000 Companies to Inspire Britain” List

    At Creditcall, we have a lot to celebrate this month. We were recently named to the “1000 Companies to Inspire Britain” l...

    Learn More
    Insights

    CEO Insights: It’s Time To Address The Payments Needs Of European SMEs

    In past blogs we’ve discussed the many challenges facing software developers when it comes to keeping up with payments se...

    Learn More
    Insights

    CEO Insights: Contactless Payments On The Rise Globally

    The headline says it all. Reports from a variety of sources indicate that contactless payments have risen greatly over the...

    Learn More
    Insights

    CEO Insights: What’s Your Omni-channel Strategy?

    As consumers, we’re all aware of the changes that have taken place in the retail world when it comes to our everyday shop...

    Learn More
    Insights

    CEO Insights: The Struggles Of An ISV In A Payments World

    Software developers with solutions that intersect with the world of payment processing know that business can be fun, e...

    Learn More
    Insights

    CEO Insights: EMV in US still has a long way to go

    The latest EMVCo numbers were published just before the New Year. While the latest numbers only reflect transactions up t...

    Learn More
    Insights

    CEO Insights: Will 2017 bring us the ultimate payment method?

    In my previous post, we discussed the confusion created by the various payment-related products, apps, and services that h...

    Learn More
    Insights

    CEO Insights: Payment methods, will we ever settle on a standard?

    I was recently at a restaurant just outside of London with my wife and when we got to the usual payment experience, we sa...

    Learn More
    Insights

    CEO Insights: New payment methods accelerate EMV

    Over the past few weeks, we’ve been discussing EMV adoption within the United States. Specifically, what’s driving adopti...

    Learn More
    Insights

    CEO Insights: It’s time to address slow EMV transactions

    One of the most common complaints we hear about EMV is the lengthy transaction times compared with standard swipes. While ...

    Learn More
    NMI Insights

    CEO Insights: Are chargebacks helping or hurting EMV adoption?

    Last week we discussed the current state of EMV adoption in the United States. Today, more than a year past the original O...

    Learn More
    Insights

    CEO Insights: Don’t let EMV certifications slow you down

    Despite being more than a year past the U.S. EMV liability shift, there’s still much work to be done. Depending on which o...

    Learn More
    Insights

    Weekly EMV Industry News Roundup - 11 August 2016

    U.S. Payments Forum updates minimum requirements for US EMV chip deployment Finextra To help merchants and acquirers dev...

    Learn More
    NMI in the News

    Pay-Fac Sooners and Boomers

    Payment Facilitators (Pay-Fac) may be the next wave of “timing is everything” for the payments industry and could bring a ...

    Learn More
    Insights

    Weekly EMV Industry News Roundup - 4 August 2016

    Square’s Pricey Bet Pays Off as Merchants Pick Readers that Combine NFC + EMV PaymentsSource The tough move from free...

    Learn More
    Insights

    Weekly EMV Industry News Roundup - 28 July 2016

    Will the Olympics ‘payment ring’ jumpstart NFC demand CSO Near Field Communication (NFC) – the “mobile wallet” techno...

    Learn More
    Insights

    Weekly EMV Industry News Roundup - 22 July 2016

    EMV Group Rebrands to go Beyond Chip Cards PaymentsSource The industry-led EMV Migration Forum is changing its name a...

    Learn More
    Insights

    Weekly EMV Industry News Roundup - 15 July 2016

    Visa’s mobile payments push goes for Olympic Gold PaymentWeek The Olympics—whether summer or winter variety—are a gre...

    Learn More
    Insights

    Weekly EMV Industry News Roundup - 30 June 2016

    Move could speed retailers’ shift to secure chip cards Chicago Tribune The switch from magnetic stripe credit and debit ...

    Learn More
    NMI in the News

    Will Pay-Facs Kill the VAR Model?

    Integrated payments has been the darling of the finserv industry for years now, but it’s possible a category killer is loo...

    Learn More