Why Choose NMI?

NMI Merchant Relationship Management

Accelerate merchant onboarding with instant, streamlined workflows that reduce friction

Automate underwriting, monitoring and compliance with ScanX and MonitorX for smarter, faster risk decisions

Optimize portfolio management using Merchant Central for advanced CRM, reporting, residuals tracking and white-label experience

Cut costs and increase efficiency by eliminating
 manual processes and siloed tools

Strengthen merchant satisfaction and retention
through better experiences at every stage – driving
 long-term growth across your portfolio

Let’s talk about simplifying your merchant management Book a Meeting

Want to Learn More?

Lady sitting in restaurant smiles as she points her phone to a POS device to tap and pay. From Prediction to Reality: A Look Back at Our 2025 Projections Insights A year ago, we made our predictions for 2025 in From Frictionless to Future-Ready: 2025 Executive Trends & Predictions. Now, it’s time to take a look back at how some of those predictions panned out. How did we do? Some predictions, like the spread of biometric payments, turned out to be sli... Read More
Merchant is sat near her computer with colleagues and points to a graph on the screen. Accelerate Onboarding with Payments-Centric CRM Modules Insights Embedded software-as-a-service (SaaS) payments are the future. For your users, they simplify things by using payments integrated directly into the operational software they already depend on. For you, they represent a way to monetize the payments flowing through your software, turning a cost cent... Read More
Shopper using a mobile phone to browse products in a retail store, representing digital commerce, tokenized payments, and the future of seamless checkout experiences. Prediction: Network Tokens Will Take Center Stage While Agentic Commerce Tests the Industry Insights It’s that time again! As we start the new year, the NMI Executive Leadership team each lay out their vision for where the payments industry is going. Last time, I predicted that 2025 would be dominated by merchant demand for simpler payment solutions. I still think that’s going to be a major tren... Read More
Small retail merchant organizing products in a boutique store, representing how embedded lending helps merchants access capital through the platforms they use. Answering 12 Common Questions Your Merchants Have About Embedded Lending Insights In part one of our series on embedded lending, we took a deep dive into how embedded lending works, the problems it solves, the stakeholders involved and the enormous opportunity it presents frontline payment providers. In part two, we’re looking at some of the common questions surrounding embedd... Read More
B2B merchant in a warehouse using a tablet to manage payments and transactions, representing faster funding and improved visibility with commercial card acceptance. More B2B Merchants Should Accept Credit Card Payments — Level 3 Processing Makes It Easier Insights “Credit card fees are too expensive for business transactions.” That’s a commonly held view among business-to-business (B2B) suppliers, and it results in far lower card acceptance in the B2B world than in the business-to-consumer (B2C) world. Worse still, it’s driving a disconnect between suppli... Read More
Smiling software developer wearing headphones and glasses, seated at a desk with multiple computer monitors displaying code in a modern workspace. Prediction: AI Copilots Will Become Critical Merchant Tools, But Not A Major Differentiator Insights For the past year, our engineering team at NMI has been using AI copilots to speed up development and make room for solving bigger challenges. And we’re not the only ones — across the payments space, internal teams everywhere are adopting AI tools to streamline their workflows. But until now, mos... Read More
Customer using tap to pay at a mobile checkout station, demonstrating how mobile payments and queue-busting technology speed up in-store holiday shopping. Holiday Queue Busting: Shortening Checkout Lines with Mobile Tap to Pay Insights The holiday season is here again, and consumers will soon be hitting department stores, malls and local businesses in droves. Like every year, the one thing everyone dreads is crowded aisles and long checkout lines. Lines that wrap around the corner and seem like they’ll never end are a reality e... Read More
Small business owner using a tablet to explore embedded lending options integrated into SaaS platforms, representing faster access to working capital. Embedded Lending Explained: Faster, Easier Capital for SMBs Insights Embedded lending is changing the way small businesses access working capital by making it faster, easier and cheaper to apply for loans. It’s also creating new opportunities for frontline payments companies like software-as-a-service (SaaS) platforms and independent sales organizations (ISOs) to ... Read More

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