Merchant Relationship Management
For the Entire Merchant Life Cycle

Merchant
Relationship
Management

Find, underwrite, onboard and support your merchants throughout their entire life cycle. Our unified underwriting and merchant services CRM tool provides everything you need to streamline, save time and monetize while making the most of every customer interaction—from initial outreach to ongoing partnership.
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Taking Care of Business & People

Enhancing the Merchant
Onboarding Experience

Designed for swift underwriting, forecasting and onboarding in minutes, our Merchant Relationship Management solution enhances the merchant acquisition process and reduces churn by always re-centering on the people behind the payments.
Merchant Central

Merchant
Central

Use our advanced CRM tools to get more from your sales funnel, close merchants faster, speed up time-to-processing and outcompete the field—all from a single, centralized point of control.
Lead Management Lead Management

Empowers you to keep the top of your funnel full and to turn more leads into signed merchants.

Marketing Automation Marketing Automation

Collects, categorizes and captures the right data to pull in more leads, and prioritize the best ones.

Merchant Onboarding Merchant Onboarding

Onboard merchants accurately in minutes with auto-populated applications—just review and submit.

Residuals Calculation Residuals Calculation

Save time, avoid manual effort and increase accuracy with a universal reporting dashboard and automatic residuals calculation.

Power Dialer Power Dialer

Contact more prospects while improving sales call preparation, quality and customer database syncing.

Underwriting

Underwriting

Reduce ongoing risk with automated underwriting that offers unparalleled speed and consistency, as well as decreased time-to-processing.
ScanX ScanX

Performs risk assessments with 100+ checks and a risk-scored report in only a matter of minutes.

MonitorX MonitorX

Automatically monitors ongoing, changing merchant risk to ensure correct pricing and risk-management strategies.

Key Benefits of NMI’s Merchant Relationship Management

An Efficient
Experience
for Everyone

Facilitating instant merchant onboarding and management, all while optimizing for operational efficiency.

Minimized Friction

Faster underwriting equals faster onboarding, and streamlining the process reduces “not in good order” applications by as much as 30%.

The Automation Advantage

It’s consistent, thorough and lightning-fast, and means less work (and fewer headaches) for your team.

More Merchants, Less Churn

By streamlining and improving service and support, resolutions are reached faster and merchants stay “stickier.”

Your Catalyst for Growth in Embedded Payments

Resources & Insights

Podcasts Trends Affecting Payment Providers: Regulations & Compliance Hear More Events All-Ireland Parking Show 2024 Read More Insights How ISVs Can Boost Cybersecurity and Meet Compliance Read More Insights An Industry in Flux: Navigating Payment Regulations & Compliance Read More News NMI and INIT Collaboration Enhances San Diego Transit System with Seamless 'Tap-on/Tap-off' Contactless Payments Know More Podcasts Trends Affecting Payment Providers: How AI is Driving Change in Payments Hear More Webinars NMI Partner Education: Unlocking the Power of NMI Extensions (value-added services) Learn More Whitepapers Adapting to Millennial and Gen Z Consumer Preferences Read More Webinars NMI Partner Education: NMI's Beginners Guide to the Payments Industry Learn More Whitepapers The Ultimate Embedded Payments Guide for SaaS Providers Read More Events Traffic+Parking 2024 Read More Case Studies IntegralPay Elevates Its High-Risk Merchant Services With NMI’s White-Label Solutions Read More Case Studies EasyPay Revolutionizes its Kiosk Payment Collection System With NMI Read More News NMI Launches New Shopify Integration for a More Seamless Merchant Experience Know More
Ready to Be Solid?

Talk to
Our Team

It’s time to unlock your full growth potential, innovate fearlessly and thrive as an organization with the embedded payments solutions we deliver.

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