Merchant 
Relationship
Management
For the Entire Merchant Life Cycle

Merchant
Relationship
Management

Find, underwrite, onboard and support your merchants throughout their entire life cycle. Our unified underwriting and merchant services CRM tool provides everything you need to streamline, save time and monetize while making the most of every customer interaction—from initial outreach to ongoing partnership.
Taking Care of Business & People

Enhancing the Merchant
Onboarding Experience

Designed for swift underwriting, forecasting and onboarding in minutes, our Merchant
Relationship Management solution enhances the merchant acquisition process and
reduces churn by always re-centering on the people behind the payments.
Merchant Central

Merchant Central

Manage and grow your portfolio like never before.  Merchant Central is a customer relationship management  system designed specifically for the payments industry. Streamline operations, improve merchant acquisition, and boost retention with powerful features like sales and lead management, instant onboarding, and precise residuals calculation.

Get Next-Level Merchant Management
Underwriting and Risk Management

Underwriting and Risk Management

Reduce ongoing risk with automated underwriting that offers unparalleled speed and decreases processing time. NMI ScanX provides instant access to robust risk assessment data that helps you make more informed decisions about merchants—both before and after they are added to your portfolio.

Stay Ahead of Merchant Risk
Key Benefits of NMI’s Merchant Relationship Management

An Efficient
Experience
for Everyone

Facilitating instant merchant onboarding and management, all while optimizing for operational efficiency.

Minimized Friction

Faster underwriting equals faster onboarding, and streamlining the process reduces “not in good order” applications by as much as 30%.

The Automation Advantage

It’s consistent, thorough and lightning-fast, and means less work (and fewer headaches) for your team.

More Merchants, Less Churn

By streamlining and improving service and support, resolutions are reached faster and merchants stay “stickier.”

Ready to get started?

Talk to
Our Team

It’s time to unlock your full growth potential, innovate fearlessly and thrive as an organization with the embedded payments solutions we deliver.

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