COVID-19 has ensured that this holiday season, like the rest of 2020, will be unlike any other. Brick and mortar retailers will be once again battling on price and convenience against online and local competitors, but they’ll also be following safety best practices and mandates to protect their employees and customers. Depending on how your merchants execute in the coming weeks, the most lucrative shopping time of the year could be a huge break or huge bust.
To aid you in helping your merchants make smart decisions that can positively impact their sales, NMI has surveyed consumers and merchants across the U.S. and created a detailed report loaded with actionable insights. The results of these surveys can help you provide guidance and payment solutions that deliver the greatest value to your clients as they tackle the holiday shopping season and head into 2021.
You’ll find included in the report:
- Data and analysis concerning consumer spending
- Common merchant concerns
- Safety measures merchants are planning to use
- Planned adjustments to in-store checkout processes
- New payment methodologies being used
Insights from NMI’s Peter Galvin
Digital wallets are some of the market's most prolific and widely adopted payment tools. Juniper Research estimates that 5.2 billion people wi... Learn More
What Is Friendly Fraud and How Can You Prevent It?
Friendly fraud – also known as chargeback fraud or first-party fraud – occurs when a buyer attempts to receive goods or services without payin... Learn More
Top 5 Merchant Onboarding Challenges
Independent software vendors (ISVs) and independent sales organizations (ISOs) know the benefits of selling merchant services. It allows you t... Learn More
Will Cryptocurrency Find Its Way to the Point of Sale?
The crypto market has had a challenging two years. In 2022, the value of several major cryptocurrencies plummeted. Then, in November, crypto... Learn More
Consumers are Eager to Try Payment Innovation. Can Merchants Deliver?
The payments industry is rapidly changing, and consumer payments preferences are at the forefront of that transformation. Consumers are eager ... Learn More
Growing Your Business Through Untapped Markets
When was the last time you walked into a retail chain store or restaurant to offer merchant services only to walk right back out? Many mercha... Learn More
How Payment Providers Can Prepare for Increased Liability
New government regulations in Washington are slated to impact the regulatory environment within the payments industry. According to regulators... Learn More
The Impact of Surcharging Limits
Adding a surcharge to credit card transactions has been commonplace for more than a decade; the practice was legalized across most states (wit... Learn More
Tap on Phone Offers Merchants a New Way to Accept Payments
Payment acceptance can be tricky for merchants - especially those with small and medium-sized businesses. To accept payments, merchants must p... Learn More