Sheena Miles

Sheena Miles is the Manager of AI Implementation and Operations at NMI, where she leverages her unique blend of marketing expertise and cutting-edge AI knowledge to drive innovation in the payments industry. With over 15 years of experience in marketing and a recent transition to AI, Sheena brings a fresh perspective to the intersection of technology and business strategy.

Having earned her Master's in AI and Machine Learning from IE Business School in Madrid, Spain, Sheena combines the knowledge gained with her practical experience from both B2C and B2B environments.

At NMI, she collaborates closely with the Go-To-Market team tointegrate AI solutions that optimize operations and drive growth. She also partners with engineering and product teams to explore innovative ways to enhance NMI's product offerings through AI.

Along with her work in AI at NMI, she is an active member of the Women in Revenue and Women Defining AI communities, where she contributes to discussions on the future of AI in business. Her goal is to make AI more accessible to underserved communities and raising awareness about careers in the payments industry, driving her to be a thought leader in her field.

Outside of work, Sheena has many hobbies. Having graduated from Louisiana State University, she has a true love for college football, which ultimately led to her being the youngest woman selected for the Independence Bowl Executive Committee. She also enjoys traveling, reading, participating in pub trivia, and trying new restaurants.