NMI Residuals Management

Stop Wasting Time on Inactive Merchants — See the Savings

Pay only for active merchants — not users. Do business your way. Discover how much time your ISOs can save with the NMI Merchant Relationship Management (MRM) platform.

How much time can your ISO save with Merchant Central?

Calculate Your Time Savings With
Merchant Central

Manual processes across merchant onboarding, reporting and residual management take time
and add unnecessary complexity. Use the calculator below to estimate how much time Merchant Central could save your
team by automating these workflows and bringing them into one place.
Number of new merchants added per year

1. Residual Calculations

Without Merchant Central

Residuals reporting typically means manually consolidating multiple processor reports and different agent payout schedules in order to produce accurate downstream reports and calculations. It’s a time-intensive process that leaves plenty of room for error and even more time spent fixing it.


hours/month

Merchant Central

Merchant Central brings residuals into one place, consolidating processor reports, automatically applying agent splits, buy rates, and generating instant payouts. Save dozens of hours each month while bringing clarity, speed and simplicity to the process.


hours/month

hours saved
97%
Saving

2. Merchants Onboarding

Without Merchant Central

Onboarding merchants often involves re-entering the same data across multiple forms and processor portals. This is incredibly time-consuming and increases the risk of errors that can delay approvals or impact pricing.


hours/month

Merchant Central

Merchant Central automates the process by pulling data directly from digital applications and populating across multiple processor portals in minutes. Save hours of time, reduce costs, minimize human error, and ensure more applications are accepted.


hours/month

hours saved
72%
Saving

3. Email Communication

Without Merchant Central

Writing and sending email communications manually makes it harder to maintain consistency across teams and slows down follow-ups with merchants and leads.


hours/month

Merchant Central

Merchant Central streamlines email communication through reusable, customizable templates. Messages can be sent quickly to the right audiences, helping teams stay consistent and responsive without added effort.


hours/month

hours saved
75%
Saving

4. SMS Communication

Without Merchant Central

Sending SMS messages manually from a separate device is time-consuming and makes it harder to manage conversations, track outreach and maintain a clear record of interactions.


hours/month

Merchant Central

Merchant Central brings SMS into the same environment as the rest of your workflow. Reps can send messages using pre-defined templates, saving them time and streamlining communication.


hours/month

hours saved
99%
Saving

5. Signing Applications

Without Merchant Central

Traditional sign-up processes are slow, relying on manual forms, repeated data entry and multiple follow-ups. This slows down the final stage of the process.


hours/month

Merchant Central

Merchant Central uses web forms to capture application data upfront, then carries it through to digital agreements and eSignatures in one workflow. This removes manual steps and reduces the time it takes to get applications completed and signed.


hours/month

hours saved
81%
Saving

6. Client Invoicing

Without Merchant Central

Creating and sending client invoices manually or through separate accounting systems requires additional set up and manual tracking. This reduces visibility across teams and results in inefficiencies.


hours/month

Merchant Central

Merchant Central allows invoices to be created, sent and tracked in one place using pre-defined, editable templates. Recurring invoices can be set up in advance, with full visibility into what’s been sent and when.


hours/month

hours saved
78%
Saving

7. Proposals Management

Without Merchant Central

Creating merchant proposals from scratch takes time and effort from the sales team. They need to gather the data, build documents and calculate figures manually. This takes time and the quality can vary across teams.


hours/month

Merchant Central

Merchant Central provides a structured way to generate proposals using pre-built templates and data-driven calculations. Proposals can be created quickly and consistently, directly from lead information.


hours/month

hours saved
75%
Saving

8. Helpdesk

Without Merchant Central

Support interactions are often spread across email, phone and internal notes. This makes it harder to track issues, maintain context, and ensure timely responses, resulting in stressed teams and unhappy merchants.


hours/month

Merchant Central

Merchant Central centralizes support into a single full-service system. Ticket creation, automated routing, merchant communication and workflows are managed in one place, making it easier for support teams to respond and resolve issues efficiently and deliver a reliable and consistent experience.


hours/month

hours saved
50%
Saving
Merchant Central Time-Saving Calclulator

Total Time Saved

Without Merchant Central

563


hours/month without Merchant Central
With Merchant Central

175.5

hours/month with Merchant Central

31%

Saving

Ready to Be Solid?

Talk to Our
Team

It’s time to unlock your full growth potential, innovate fearlessly and thrive as an organization with the embedded payments solutions we deliver.

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