Stop Wasting Time on Inactive Merchants — See the Savings
Pay only for active merchants — not users. Do business your way. Discover how much time your ISOs can save with the NMI Merchant Relationship Management (MRM) platform.
How much time can your ISO save
with NMI MRM?
1. Residual Calculations
Without NMI MRM
Our overview showed that most popular MRM systems do not have such functionality. A survey among other merchants showed that bulky Excel tables are most often used to obtain residual reports. It is time-consuming and increases the probability of error.
hours/month
NMI MRM
NMI MRM significantly optimized the process of residual income reporting. Thanks to this, our users can easily calculate residual income in a few minutes. In addition, the system allows you to create a complete overview of income for your purpose.
hours/month
hours/month
2. Merchants Onboarding
Without NMI MRM
Other MRM systems cannot boast having such functionality. You can only perform the onboarding process manually.
hours/month
NMI MRM
NMI MRM is able to significantly accelerate the merchant onboarding process for both the merchant and the ISO. This is possible thanks to the integration of our system with the merchant onboarding portals of the major payment processing companies.
hours/month
hours/month
3. Email Communication
Without NMI MRM
Most MRM systems are limited in the ability to create email templates by user type. In addition, according to our survey, 80% of ISO companies still continue to send all letters manually using the usual email service.
hours/month
NMI MRM
It’s no secret that sending emails can take a huge amount of time. With our MRM, you can quickly send pre-prepared email templates to your reps, leads, and merchants. You can create the required number of templates and edit them as needed.
hours/month
hours/month
4. SMS Communication
Without NMI MRM
Most MRM systems are limited in the ability to create email templates by user type. In addition, according to our survey, 80% of ISO companies still continue to send all letters manually using the usual mail service.
hours/month
NMI MRM
NMI MRM also enables automatic SMS messages. Your sales reps can send messages with information about leads directly from the card in two clicks. Users can create an unlimited number of templates that will provide continuous communication.
hours/month
hours/month
5. Phone System
Without NMI MRM
Call center functionality is not an innovation; you can meet it in any MRM system. But, unfortunately, not all of those solutions have such useful functionality as real-time monitoring & reporting, measuring agent production, speech recognition and more.
hours/month
NMI MRM
NMI MRM has an integrated call center, including a huge variety of useful communicational tools. The system allows you to contact up to 3 times as many merchants, save conversation records, review and measure agent production.
hours/month
hours/month
6. Signing Applications
Without NMI MRM
Paper deals are long gone. The process of signing a paper agreement is time-consuming and involves a number of difficulties.
hours/month
NMI MRM
Thanks to NMI MRM, you can quickly send agreements to your customers and leads in a few clicks. And getting them back already signed is significantly faster.
hours/month
hours/month
7. Client Invoicing
Without NMI MRM
Usually, the invoicing functionality is not integrated with the MRM system. For this, special accounting programs are used for which special skills of use are needed. At the same time, many companies still issue paper invoices to customers.
hours/month
NMI MRM
NMI MRM allows you to generate an invoice for a client in a few clicks. For your convenience, you can create invoice templates in the system and edit the information in them. You can set the invoice sending frequencies and view the sending history.
hours/month
hours/month
8. Proposals Management
Without NMI MRM
Creating a proposal from scratch for each merchant takes a lot of effort from a sales manager. This is not only labor-intensive but can also take a substantial part of the working time.
hours/month
NMI MRM
The Proposal Generator empowers your agents to easily provide clear and detailed proposals for your merchants. The user has the opportunity to generate a document directly in the lead card or use a pre-prepared template.
hours/month
hours/month
9. Helpdesk
Without NMI MRM
Without a systematic approach and special tools, customer management can turn into chaos for any company. This not only takes the time of employees, but also carries serious reputation risks.
hours/month
NMI MRM
Merchant management is an important, albeit routine, manager task. NMI MRM has found a way to optimize this process as much as possible. The ticket system and user-friendly interface help as quickly as possible to solve all the questions that arise for users.
hours/month
hours/month
703
1406
2812
7030
14060
hours/month without NMI MRM
238.7
477.4
954.8
2387
7474
hours/month with NMI MRM34%
34%
34%
34%
53%
Saving