Luis Peña

Product Director of Partner Experience

Luis is the Product Director for NMI's Partner Experience, leading the strategy for how partners find, join, and grow with the platform. He focuses on a single, connected experience across NMI's products, with one way in and one consistent set of tools, so partners can go from first integration to scale without friction.

Articles by Luis Peña:

A shop owner checks payment and deposit reporting on a tablet behind her counter

Why Payment Reporting Belongs Inside Your Software Platform By Luis Peña Your customer runs a transaction on Tuesday. On Thursday, they want to know whether the payment cleared and when the money lands in their account. Where do they go? Send them to a separate portal with its own login and its own interface, and you have taught them who actually holds the answers. ... Read More

Two office workers smile at a computer in a modern setting

Scaling Up? 5 Ways SaaS Platforms Can Minimize Disruption When Switching Payment Partners By Luis Peña At some point, most SaaS platforms outgrow their payments setup. What worked early on, when volumes were lower and requirements were simpler, can start to create friction as the business scales. New markets, more complex user needs and higher expectations around reliability all tend to expose the... Read More

Smiling female developer testing embedded payments in a sandbox environment on dual monitors with coding interfaces, ideal for SaaS platforms.

Introducing The Dev-First Solution to Embedded Payments By Luis Peña Embedded payments, payments integrated into non-financial services, are reshaping the future of software-as-a-service (SaaS). If you’ve built a SaaS platform serving businesses (B2B2C), you’re sitting on a massive opportunity and might not even realize it yet. Payments used to be seen as just a ... Read More

Sandbox testing helps SaaS providers test features on their terms, go to market faster and unlock more revenue from embedded payments.

Sandbox Testing: The Secret to Smarter, Faster SaaS Payment Processing By Luis Peña Monetizing embedded payments is a powerful way for Software-as-a-Service (SaaS) providers to open up new streams of recurring revenue. But, it’s also a big leap into a space many software companies might not know much about. Of the payment platforms that offer strong embedded payments capabiliti... Read More

3 Ways To Streamline Software Integration and Monetize Payments By Luis Peña Self-service is a cornerstone of modern software integration. For Software-as-a-Service (SaaS) platforms looking to embed payments and start generating revenue from their transaction flows, payment partners that offer self-service integration and sign-up make the process easier and more flexible ... Read More

How SaaS Platforms Can Streamline Merchant Account Management By Luis Peña Once your merchants are onboarded, accepting payments, and receiving payouts, there’s one more essential piece of the puzzle: ongoing account management. Businesses are constantly evolving — merchants may need to update account details, adjust their services, track transactions, request support,... Read More

Merchant Payouts: Ensuring a Smooth Flow of Funds for Your SaaS Platform By Luis Peña You’ve onboarded your merchants and set them up to accept payments — but what happens next? Getting paid. For software providers offering embedded payments, payouts are a critical part of the merchant experience. If funds don’t flow smoothly and predictably, it can lead to frustration, support i... Read More

Enabling Payment Acceptance: A Must-Know Journey for Software Platforms By Luis Peña Once your merchants are onboarded, the next big question is: How do they actually start accepting payments? Whether they’re selling online, in-store, or through mobile apps, a seamless payment experience is crucial — not just for moving money but for creating a frictionless customer journey that ... Read More

Merchant Onboarding for SaaS Payments: Simplify, Streamline and Scale By Luis Peña If you’re a modern software provider, offering embedded payment processing is a must — especially if your clients include small- and medium-sized businesses. By offering built-in payment processing, you are able to monetize every transaction that flows through your software and unlock new revenue... Read More

How to scale your software business with embedded payments

6 Steps to Scaling Your Business With Embedded Payments By Luis Peña Embedded payments are changing how small and medium-sized businesses (SMBs) access merchant services, especially as more merchants opt for payment processing and tech directly from the niche software providers that power their daily operations. For software platforms and SaaS (software-as-a-servi... Read More