Peter Galvin

Chief Marketing Officer

Peter is the Chief Marketing Officer at NMI and is a 20-year veteran of global technology organizations specializing in promoting innovative enterprise and Cloud-based software companies to leadership positions. He previously served as Chief Marketing Officer at Entrust and Proofpoint, as well as Chief Strategy & Marketing Officer for nCipher (formerly Thales e-Security). Peter has also served in senior marketing leadership roles at leading technology companies including Openwave, Inktomi (acquired by Yahoo) and Oracle. He’s passionate about skiing and travel, and enjoys cooking and spending time with his family.

Articles by Peter Galvin:

A person using a food-ordering app on a tablet while holding a phone, showing embedded payments inside everyday software.

Embedded Payments Are Entering Their Maturity Phase, and Tomorrow’s Winners Will Look Very Different By Peter Galvin Embedded payments used to give software companies a clear competitive edge. Today, they are quickly becoming a baseline expectation. More than half of software companies in North America already offer embedded payments, according to Boston Consulting Group (BCG), and adoption continues to accele... Read More

Warehouse workers loading cardboard boxes into a white delivery van at a fulfillment center loading dock, representing the surge in ecommerce order volume during Amazon Prime Day 2026.

Prime Time for Everyone: How Merchants Can Ride the Prime Week Wave By Peter Galvin Amazon Prime Day 2026 is here, and it's bigger, earlier and more commercially significant than ever. Running June 23–26, this year's four-day event arrives in June for the first time since 2021, a deliberate move by Amazon to capture consumer spending before summer competition heats up. With an e... Read More

A decorator smiles as he hands over his ipad to allow the customer to pay. She smiles back.

For SaaS Companies, Payments are Now a Strategic Imperative By Peter Galvin For years, payments was a capability that SaaS companies didn’t give much thought to. It was a nice-to-have feature that was bolted-on and integrated a bit roughly – just a box to check. Today, that mindset is outdated. Embedded payments have become a core part of how SaaS platforms compete, grow... Read More

Millennial parents look at a jumper in a store. The man has a young child in his arms

Millennial Parents Demand Frictionless Checkouts By Peter Galvin Millennials are entering their peak earning and spending years — and as more Millennials begin to start families, their influence as consumers continues to grow. To help your merchants meet their expectations, it’s crucial to understand how this demographic prefers to shop and pay. That’s why we ... Read More

Lady sitting in restaurant smiles as she points her phone to a POS device to tap and pay.

From Prediction to Reality: A Look Back at Our 2025 Projections By Peter Galvin A year ago, we made our predictions for 2025 in From Frictionless to Future-Ready: 2025 Executive Trends & Predictions. Now, it’s time to take a look back at how some of those predictions panned out. How did we do? Some predictions, like the spread of biometric payments, turned out to be sli... Read More

Customer using tap to pay at a mobile checkout station, demonstrating how mobile payments and queue-busting technology speed up in-store holiday shopping.

Holiday Queue Busting: Shortening Checkout Lines with Mobile Tap to Pay By Peter Galvin The holiday season is here again, and consumers will soon be hitting department stores, malls and local businesses in droves. Like every year, the one thing everyone dreads is crowded aisles and long checkout lines. Lines that wrap around the corner and seem like they’ll never end are a reality e... Read More

Small business owner using a tablet to explore embedded lending options integrated into SaaS platforms, representing faster access to working capital.

Embedded Lending Explained: Faster, Easier Capital for SMBs By Peter Galvin Embedded lending is changing the way small businesses access working capital by making it faster, easier and cheaper to apply for loans. It’s also creating new opportunities for frontline payments companies like software-as-a-service (SaaS) platforms and independent sales organizations (ISOs) to ... Read More

Man using in-car touchscreen interface while talking on the phone, illustrating NMI's prediction of the rise of connected vehicle technology and invisible payments in 2026.

Prediction: 2026 Will Be the Year of Invisible Payments By Peter Galvin At NMI, we’ve talked often about how the best payment is an invisible one — the one you never even realize is happening. Until now, that idea has mostly applied to traditional shopping channels like online, in-store and mobile. But I truly believe that invisible payments are about to enter a new ... Read More

Person using a smartphone to shop online for a denim jacket, illustrating the concept of AI-powered agentic commerce and autonomous digital payments.

Human-Not-Present: Agentic Commerce, Network Tokens and Payments By Peter Galvin Have you ever wished that someone else could handle your shopping for you? In early September, Visa and Mastercard took a step toward making that a reality. Both companies announced new sets of tools aimed at improving integration with AI-powered payments systems and, specifically, AI agents. Th... Read More

Payments Don’t Have to Be Scary: How to Build Safer, Smarter Transactions By Peter Galvin For many businesses, managing payments feels unnecessarily complex. Between growing fraud threats, evolving technology and a web of compliance requirements, many payments providers are left wondering how to keep up without sacrificing convenience or security. But the truth is, modern payments do... Read More

Image of a man talking on the phone about cybersecurity awareness month and payments

Cybersecurity Awareness Month 2025: A Q&A By Peter Galvin Each October, Cybersecurity Awareness Month gives us an opportunity to look at the emerging threats impacting the payments industry and the countermeasures being employed to stop them. This year, I sat down with my team to explore a range of topics, including: The evolution of fraud How AI ... Read More

Image of woman doing her holiday shopping with modular payment solutions

NMI Survey: What Matters to Consumers This Holiday Season? By Peter Galvin The holiday season is almost here — and for many merchants, it’s the most important sales time of the year. While they’re busy prepping promotions, stocking shelves and scheduling seasonal staff, there’s one critical area they can’t afford to overlook: digital payments. Every year, the stakes ge... Read More

Image of woman on hear computer learning about cybersecurity awareness month 2025 and payments.

Cybersecurity & AI: Threats Payment Companies Need to Watch By Peter Galvin Cybersecurity Awareness Month is here again, and this year, there’s both good news and bad. The good news is that the average cost of a data breach has gone down for the first time in years, largely thanks to AI-powered early detection systems. The bad news is that it’s still $4.44 million. Whil... Read More

From Local to Global: Why Cross-Border Payments Are the Next Big Opportunity

Going Global: 5 Ways To Win With Cross-Border Payments By Peter Galvin A decade ago, selling internationally was the domain of massive retailers. Today, it's just as likely to be your neighborhood boutique, or your newest merchant. Thanks to platforms like Shein, Temu and Shopify, global commerce has gone mainstream. But while the opportunity has exploded, so have t... Read More

The Kids Are in Business — And They Need Better Payment Systems By Peter Galvin The merchants of the future are here, and they need payments. Entrepreneurial activity in the U.S. is booming, driven largely by young generations of business owners. While Millennials and Gen Zers have long shaped consumer trends, it’s now just as important to understand their preferences as it... Read More

Prime Time for Everyone: How Merchants Can Ride the Prime Day Wave

Prime Time for Everyone: How Merchants Can Ride the Prime Week Wave By Peter Galvin Amazon Prime Week is here, and while millions of shoppers get ready to click “buy now” on exclusive Amazon deals, small and midsize merchants have a major opportunity of their own. Prime Week is no longer just an Amazon event — it has become a full-blown cultural moment that fuels online shopping... Read More

NMI Survey: Why SaaS Platforms Can’t Ignore the In-App Payment Shift By Peter Galvin In our last consumer survey, we looked at some of the payment trends shaping how people shop and pay in 2025. Now, we’re digging into how people feel about embedded software payments — one of the industry’s fastest-growing areas today. We talked to 1,000 U.S. consumers to learn how often they us... Read More

The Top 8 Questions About Network Tokens By Peter Galvin Payments fraud is an ongoing challenge. In 2023, fraud losses topped $10 billion — a 14% jump from the year before. As more transactions happen online, it’s crucial to keep your merchants and their customers safe from bad actors. To combat fraud while improving transaction efficiency, and in som... Read More

Gen X — The Quietly Techy Consumers the Payments Space Forgot By Peter Galvin Millennials redefined the expectations for what digital payments and omnichannel commerce look like. Gen Zers are the first true digital natives and the trendsetters driving the evolution of tomorrow’s payment solutions. Baby boomers are the cash and card generation, the most cautious with new pa... Read More

NMI consumer survey: What do people want from payments in 2025?

NMI Survey: What Consumers Want from Payments in 2025 By Peter Galvin At NMI we’re always keeping a finger on the pulse of how consumer payment habits are evolving. To get a sense of what’s ahead in 2025, we surveyed 1,000 consumers across America to find out how they plan to pay, what challenges they’re facing and what they think of some of the latest payment tech... Read More

NMI 2025 Predictions: Contactless Payments Will Spread Far and Wide By Peter Galvin 2025 is upon us, and, as is tradition, the NMI Executive Leadership Team has put together our predictions for what the biggest trends in payments will be in the year ahead. This year, my focus is on the proliferation of contactless payments, both at the point of sale and beyond. Specifically, in ... Read More

Small Business Saturday - set your merchants up for success

Small Business Saturday — 4 Ways to Set Your Merchants Up for Success By Peter Galvin Small Business Saturday is a day dedicated to supporting small and local businesses. It was originally started by American Express back in 2010 to help small retailers compete during the busy Thanksgiving holiday shopping weekend. Now in its 15th year, Small Business Saturday has helped drive ove... Read More

3 ways to get merchants ready for holiday sales

3 Easy Ways Payment Providers Can Get Merchants Ready for Holiday Sales By Peter Galvin The last few months of the year mark a critical time for retails, with Black Friday, Cyber Monday, Shop Small Saturday and holiday shopping days driving the year’s highest sales volumes. For many small- and medium-sized (SMB) merchants, holiday revenue isn’t just a boost — it’s essential for sust... Read More

Preparing for black Friday and cyber Monday 2024

Getting Ready for Black Friday and Cyber Monday 2024 By Peter Galvin Black Friday has long been the busiest sale event of the year for retailers. Today, Black Friday, Cyber Monday and Small Business Saturday — also known as “Cyber Week” — is a critical time of year for merchants of all sizes. And, luckily, the opportunity these blockbuster sales days offer continu... Read More

How embedded payments are impacting the payments industry - a Q&A with industry experts

The Evolution of Embedded Payments: A Q&A With Industry Leaders By Peter Galvin As the world digitizes and consumer preferences march towards software-led payments, it’s crucial for independent sales organizations (ISOs) and software providers to understand what’s driving change in the industry and how to capitalize on these new technologies. Much of that opportunity is conc... Read More

The Ultimate White Label Payment Gateway Introduction By Peter Galvin From gateways, fintechs and banks to ISOs (independent sales organizations), PayFacs (payment facilitators) and SaaS (software-as-a-service) providers, a lot of people are involved in the payment process. If you’re reselling payment services or gateway software on behalf of a large payment provi... Read More

Modern types of payment acceptance methods

An Introduction to Modern Payment Methods By Peter Galvin Until recently, most customers had two payment choices — cash or card. Although that made payments simple for business owners, it was often inconvenient for shoppers. For instance, what if you left home without your wallet? What if your bank locked your card unexpectedly, and you couldn’t complet... Read More

Prime Day Without Prime: 5 Ways to Tap Into Prime Day Sales By Peter Galvin Amazon Prime Day 2024 is almost here, and that means great deals for Prime members. The sales event started in 2015 as a way to reward Amazon Prime members in celebration of the company’s 20th birthday. Almost a decade later, Prime Day is an annual two-day event that generates over $12 billion fo... Read More