Fintech Trends & Insights

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NMI’s perspective on payments industry trends, innovative tech solutions, merchant management and operational best practices. 

A barista in an apron holds out an Android smart POS device for a customer to tap her card at an outdoor coffee stand. In-person Payments Why Android Smart POS Devices Make So Much Sense for B2B SaaS Companies By Kanan Keeney If your software serves users selling in the field or taking payments at a checkout counter or front desk, then you need to offer a variety of hardware solutions so their customers can pay in person with physical cards. But the right payment hardware should do more than accept a card. It should fit naturally into the workflow your software already supports. Think about a field service technician collecting payment on a customer's doorstep as soon as a job is complete. A restaurant server tak... Read More
A smiling field service technician in a work uniform stands beside his van, using a tablet to invoice a completed job. Marketplace Apps The Cash Flow Problem Hiding in Every Field Service Invoice By Serena Hernandez Your field service merchants finish the job long before they see the money. The technician wraps up the install, packs up the van and drives to the next call. The parts are already paid for. The labor is already committed. But payment for that work is 30 or 60 days out, and that’s if it arrives on time. For HVAC, plumbing, electrical and landscaping businesses, the gap between finishing work and getting paid is more than an inconvenience. It is a constant drag on cash flow. And that gap does... Read More
Three colleagues stand at a whiteboard discussing a diagram while a fourth person works at a laptop in the foreground of a bright, modern office. Payment Trends Micropayments Could Dominate Agentic Commerce. SaaS Needs to Get Ready By Tiffany Johnson If you build and sell software, your buyer is about to change. Soon, you’ll need to be ready to sell to human users and autonomous AI agents acting on someone’s behalf, using a new way to pay: agentic micropayments. These new micropayments aren’t going to replace traditional online payment rails, but they are going to supplement them, as a new generation of highly capable AI models is now making autonomous agentic workflows practical and scalable in a way they never were before. That shift wo... Read More
A merchant reviews an AI fraud detection dashboard on his monitor, showing orders analyzed, high-risk transactions and chargebacks prevented. Fraud Prevention Merchants Know AI Fraud Tools Matter. So Why Aren't They Using Them? By Matt Birchler Payments fraud is an expensive problem, and attacks are increasing and becoming more sophisticated. So surely merchants are adopting the latest artificial intelligence (AI) and machine learning (ML) fraud prevention tools with open arms, right? Not quite. Data from the Merchant Risk Council (MRC) and Visa's 2026 Global eCommerce Payments and Fraud Report shows adoption of AI and ML-powered fraud tools is slipping. For ISOs, software companies and payment providers, that gap represents a real ... Read More
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