NMI Acquires IRIS CRM, Expanding Deeper in the Commerce Value-Chain

To meet increased demand for full commerce enablement solutions, NMI and IRIS CRM’s joint offerings better enable ISO, ISV, bank and fintech partners

SCHAUMBURG, IL – JANUARY 18, 2022 – NMI, a leading full commerce enablement technology company, today announced it has acquired IRIS CRM, a premier merchant services CRM and comprehensive merchant management platform servicing clients in the payments industry. Together, the duo will provide added value for partners by bringing together easy sign-up and onboarding for merchants with the ability to quickly monetize payments.

With the addition of IRIS CRM’s payments-centric customer relationship management system (CRM), NMI is uniquely positioned to create an even stronger commerce enablement strategy for its channel partners and merchants. Their joint offerings and capabilities will drive additional value by expanding NMI’s solution outside of gateway services and adding another layer to their full commerce offering through the addition of merchant prospecting and management and effortless onboarding capabilities.

“NMI believes in creating solutions that enable our partners far beyond the boundaries of traditional payments and focuses on the full commerce experience that they provide,” said Vijay Sondhi, CEO of NMI. “We define full commerce as providing a seamless solution from sign up to payout. By bringing these two companies together, it accelerates the former part of that vision by delivering a more seamless, swift onboarding experience and additional touchpoints through all stages of the commerce lifecycle through a merchant-centric CRM built specifically for the payments industry.”

Through this acquisition, IRIS CRM will expand NMI’s capabilities through sophisticated lead management, electronic signature capabilities, TurboApp direct-to-processor onboarding, integrated portfolio reporting across a growing list of acquirers and residuals income calculations – all of which are not possible with other CRMs. Dimitri Akhrin, president of IRIS CRM, will continue on in his role in the combined organization and remain a key stakeholder.

“We are excited to join forces with NMI and enter this next chapter by combining our expertise and teams to provide mutual clients with greater value amid the evolving payment processing technology landscape,” said Dimitri Akhrin, president of IRIS CRM. “We worked hard to build a payments-centric CRM, and that expertise, combined with NMI’s depth and breadth of partners and solutions, will be incredibly powerful for our clients and their direct-merchant customers to scale.”

IRIS CRM is headquartered in Brooklyn, New York. NMI will retain the Brooklyn office and welcome the IRIS CRM employees into the NMI family. Wellesley Hills Financial acted as the financial advisor and Gibson, Dunn & Crutcher LLP acted as legal advisor to IRIS CRM. Terms of the acquisition are undisclosed. For more information about NMI’s expanded offerings, please visit www.nmi.com.

About NMI

NMI is a leading global payment enablement platform, processing more than $180 billion in payments annually. We enable payments for over 3,200 partners and over 260,000 merchants around the world and across the entire commerce ecosystem: online, in-app, mobile, in-store, unattended and whatever’s next. We’re constantly innovating in order to power the next era of payments, building in the latest technology so ISVs, ISOs, banks and fintech innovators can focus on what they do best. NMI has offices in the US and UK and serves global customers.

About IRIS CRM

IRIS CRM is a leading merchant services CRM designed specifically for the unique needs and challenges of independent sales organizations (ISOs), payment facilitators, and their merchants. IRIS CRM provides reporting on more than 355,000 active merchants each month and offers payment processing organizations the ability to handle all of their merchant acquisition, onboarding, support, and residual income calculations through a single platform. By automating and streamlining the most repetitive and time-consuming tasks performed by payment processing organizations, IRIS CRM enables agents, support staff, and management to spend less time on manual processes and more time on generating new revenue.

Don’t just turn on payments, transform the way you do business

  • Generate New Revenue By adding or expanding payment offerings to your solution, you can start earning higher monthly and transaction-based recurring revenue.
  • Offer the Power of Choice Allow merchants to choose from 125+ shopping cart integrations and 200+ processor options to streamline their onboarding.
  • Seamless White Labeling Make the platform an extension of your brand by adding your logo, colors and customizing your URL.

Talk to Our Team

Invalid number

By submitting your information, you agree to NMI's Privacy Policy & Terms and Conditions

237,000+ Connected devices
300+ EMV device certifications
$200B+ Payments volume
2.3B+ Transactions
NMI surpasses 10 billion transactions
News

NMI Surpasses 10 Billion Transactions

NMI Surpasses 10 Billion Transactions, Underscoring its Scale and Leadership in Embedded Payments NMI, a global leader in embedded payments i... Learn More
NMI and INIT Collaboration Enhances San Diego Transit System with Seamless 'Tap-on/Tap-off' Contactless Payments
News

NMI and INIT Collaboration Enhances San Diego Transit System with Seamless 'Tap-on/Tap-off' Contactless Payments

Germany-based INIT integrates NMI’s advanced embedded payment technology into its transit ticketing system, prioritising convenience and secur... Learn More
NMI releases new Shopify integration
News

NMI Launches New Shopify Integration for a More Seamless Merchant Experience

Upgraded Shopify integration provides ISO partners with more choice for their merchant offerings, along with better security and compliance N... Learn More
NMI Expands Its Global Operations With Opening of South Africa Office
News

NMI Expands Its Global Operations With Opening of South Africa Office

NMI increases its global capacity to deliver a premium partner experience and 24/7 support  SCHAUMBURG, IL – MAY 15, 2024 – NMI, a global lea... Learn More
NMI Launches New Mobile Card Reader to Enable Fast, Seamless Payments
News

NMI Launches New Mobile Card Reader to Enable Fast, Seamless Payments

NMI’s ISO and ISV partners gain access to an affordable, easily integrable point-of-sale device to better serve micro and field merchants  SC... Learn More
NMI Executives Receive Industry Recognition from ETA
News

NMI Executives Receive Industry Recognition from ETA

NMI’s Chief Product Officer, VP Business Development and VP UK & European Sales honored by Electronic Transactions Association SCHAUMBUR... Learn More
NMI Launches the Next-Generation of Embedded Payments Solutions
News

NMI Launches the Next-Generation of Embedded Payments Solutions

Modular embedded payments platform enables software platforms and ISOs to quickly and easily integrate and accept payments, manage relationshi... Learn More
NMI Strengthens its Executive Team with New Leaders Overseeing Talent, Culture and Technology
News

NMI Strengthens its Executive Team with New Leaders Overseeing Talent, Culture and Technology

Casey Jameson appointed as Chief Talent Officer and Phillip Goericke promoted to Chief Technology Officer SCHAUMBURG, IL – January 31, 2024 –... Learn More
NMI Named to Inc.’s Second Annual Power Partner Awards
News

NMI Named to Inc.’s Second Annual Power Partner Awards

Roundup highlights B2B partners that support startups across all business functions and empower growth SCHAUMBURG, IL – OCTOBER 24, 2023 – In... Learn More
NMI Acquires Sphere’s Commercial Division, Simplifying Payments for Partners
News

NMI Acquires Sphere’s Commercial Division, Simplifying Payments for Partners

The combined solution will provide partners enhanced underwriting and risk management capabilities SCHAUMBURG, IL – OCTOBER 12, 2023 – NMI, a... Learn More